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Job details

Senior Customer Success Manager

Checkr builds people infrastructure for a modern workforce, focusing on fair and efficient job seeker screening. They are looking for a Senior Customer Success Manager to deepen customer relationships and drive product adoption.

Skills

Customer focus
Consultative problem solving
Excellent communication
Ability to manage multiple priorities
Knowledge of software applications
Experience in SaaS or Human Resources

Responsibilities

Establish a deep level of customer trust to solidify existing strategic partnerships
Provide thought leadership and strategic planning for account expansion
Navigate challenges and escalate issues as needed
Collaborate with Account Management for account health and growth opportunities
Build strong relationships with customers at various levels
Drive account management cadence and collaborate with internal teams for customer success

Benefits

Learning and development allowance
Competitive compensation
100% medical, dental, and vision coverage
Up to $25K reimbursement for fertility, adoption, and parental planning
Flexible PTO policy
Monthly wellness stipend and home office stipend

To read the complete job description, please click on the ‘Apply’ button

Checkr Glassdoor Company Review

3.9

Checkr DE&I Review

4.1

CEO of Checkr

Daniel Yanisse

Approve of CEO

Checkr’s mission is to build a fairer future by improving the understanding of the past.

MATCH

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BADGES

BENEFITS & PERKS

Dental Insurance

Vision Insurance

Flexible Spending Account (FSA)

Disability Insurance

Health Savings Account (HSA)

Paid Holidays

FUNDING

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

INDUSTRY

Enterprise Software & Network Solutions

TEAM SIZE

LOCATION

Hybrid, based in San Francisco, CA

SALARY RANGE

$104,168/yr - $122,551/yr

EMPLOYMENT TYPE

Full-time, hybrid

DATE POSTED

October 22, 2024

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