Checkr is revolutionizing the employment screening process using advanced technology and seeks a Senior Service Designer to enhance customer support through user-centered design.
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Skills
Service design expertise
User-centered design
Analytical skills
Strong communication
Customer journey mapping
Responsibilities
Lead design and improvement of self-service platforms.
Apply service design methodologies to understand user needs.
Work closely with cross-functional partners.
Lead design projects from ideation to implementation.
Develop service improvements to optimize resource use.
Education
Bachelor's degree in Design, UX, or related field
Benefits
Competitive cash and equity compensation
100% medical, dental, and vision coverage
Flexible PTO policy
Learning and development allowance
Monthly wellness stipend
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