Chief of Staff to Chief Insurance Officer

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Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Job Grading - In the broader Truist job grading format, this role is graded similarly to a GL114.

Work with Truist’s Insurance Holdings Leadership team, the Board of Directors, clients, teammates and stakeholders to support the delivery of Insurance strategic priorities. The Chief of Staff is designed to enable the Chief Insurance Officer (CIO) to work most effectively with internal and external stakeholders and fulfill commitments to clients, shareholders, teammates, community leaders and the Board of Directors. Highly strategic and facilitative role that requires a combination of focus and flexibility, as well as a willingness to play an active, behind-the-scenes role.

Ensure connectivity both horizontally and vertically within Insurance Holdings and the parent company. As the Chief Insurance Officer ‘trusted counsel,’ the role requires a highly resourceful individual with emotional intelligence, self-motivation, analytical skills and the ability to enhance speed and consensus. A direct report to the Chief Insurance Officer with the level of responsibility outlined below will help ensure a smooth transition and greater success of the Chief Insurance Officer’s tenure.

Essential Duties and Responsibilities

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Build, manage, and merge various connections across Insurance Holdings and Truist Financial to ensure the success of the organization. Develop strategies to quickly build relationships of trust across business functions, bring connectivity to the work and respond to high-stakes and public-facing environments while managing corporate reputation. The coordination and strategy for these multiple facets of culture vs. independent work streams will be critical to the success of the Chief Insurance Officer.

2. Navigate the C-suite vision for Truist Insurance by coordinating/orchestrating projects or commitments directly involving the CEO and direct reports. Focus on managing the flow of information and ensuring alignment among the often disparate stakeholders and, when such alignment is absent, seeking to drive consensus and where not successful, sharing with the CEO and recommending mitigating approaches.

3. Prepare for and facilitate “critical” Insurance Holdings meetings which include, but are not limited to, Board of Directors, IH Leadership, regulatory, and strategic planning meetings. Ensure the CIO, critical stakeholders and leadership team is prepared for agenda items/topics as necessary. Assess the critical nature of agenda items for CIO and make critical decisions on whether the CIO is to be included or delegated to a member of the leadership team.

4. Proactively identify issues that could impact the successful execution of the CIO’s commitments. Elevate issues of which the CIO should be aware, and frame/position ideas to resolve the problem and/or mitigate the risk. Track process and progress of key initiatives to ensure timely delivery of assignments on behalf of the CIO and Leadership team.

5. Manage communications on behalf of the CIO in coordination with Chief Communications Officer where necessary. Communications include, but are not limited to, the CIO update at Board meetings, follow-up correspondence related to the CIO’s various meetings, and various speaking engagements involving external audiences. Accurately reflect the CIO’s position in internal meetings to help drive understanding of CIO’s views.

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.

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