Credit Account Coordinator

Note: If you are CURRENTLY employed at Children's and/or have an active badge or network access, STOP here. Submit your application via Workday using the Career App (Find Jobs).Work ShiftDayWork Day(s)Monday-FridayShift Start Time8:00 AMShift End Time5:00 PMWorker Sub-TypeRegularChildren’s is one of the nation’s leading children’s hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We’re committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children’s.Job DescriptionResolves all credit balance patient accounts through guarantor of insurance refund, charge/credit correction, or adjustment to account. Works in partnership with other team members to provide quality service to proactively support efforts that ensure delivery of safe patient care and services and promote a safe environment at Children’s Healthcare of Atlanta.Experience• 2 years of experience in account follow-up and collectionsPreferred Qualifications• N/AEducation• High school diploma or equivalentCertification Summary• No professional certifications requiredKnowledge, Skills, and Abilities• CRT 10 key calculator by touch and typing skills• Excellent written and verbal communications skillsJob Responsibilities• Processes guarantor refunds on credit accounts created by guarantor overpayment.• Processes insurance company refunds on credit accounts created by overpayments from insurance companies.• Applies appropriate adjustments to resolve credit accounts.• Documents all activity online appropriately.• Responds to all correspondence relating to requests for refunds.• Documents all accounts appropriately for productivity reporting.Children’s Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law.Primary Location Address1575 Northeast Expy NEJob FamilyPatient Financial Services