Chiropractic Assistant

Chiropractic Assistant Job Description

We are looking for a highly organized, neatly presented Chiropractic Assistant to be responsible for our office's front desk duties. The Chiropractic Assistant's responsibilities include answering phone calls, scheduling appointments, and welcoming patients. You will also be required to assist with clinical work, performing passive and active therapies including the administration of diagnostic assessments.

To be successful as a Chiropractic Assistant, you must be able to work with sensitive patient data and maintain confidentiality. You should also be able to multitask without sacrificing accuracy in your work. Top candidates will be detail-oriented and service-driven, with excellent customer service skills.

Chiropractic Assistant Responsibilities:

• Greeting and welcoming patients upon arrival.
• Ensuring that the waiting area always remains in excellent condition.
• Answering phone calls and responding to e-mails.
• Collecting payment from patients.
• Scheduling appointments.
• Collecting and recording patients' personal and medical information.
• Verifying payment methods, including patients' health insurance coverage.
• Presenting payment options to patients, including insurance benefits.
• Tracking inventory.
• Preparing treatment rooms prior to appointments.
• Administering screening assessments, such as blood pressure.
• Provide coverage in other Ariya office locations within the Richmond area, Colonial Heights and Petersburg, as required.

Chiropractic Assistant Requirements:

• High school diploma or equivalent.
• Proficient in Microsoft Word.
• Strong customer service skills.
• Excellent verbal and written communication skills.
• Strong interpersonal and organizational skills.
• Well-groomed, professional appearance.
• Able to work evenings.
• Reliable transportation.
• Willingness to drive to other Ariya office locations in the Richmond area, as well as Colonial Heights and Petersburg locations to provide coverage.
• Some administrative experience, preferably within a healthcare setting.
• Customer service experience (restaurant or retail) is a plus.
• Initial training will take place at the Colonial Heights Ariya location for a duration of 4-6 weeks.

Work Hours:

Monday, Wednesday, Thursday:

8:15am-6:15pm, with a 1 hour lunch break

Tuesday:

1:45pm-6:15pm, with a 1 hour lunch break.

(morning hours of 8:15am-12:30pm may be necessary, on occasion, if coverage in another office location is required)

Friday:

8:15am-1:15pm

Disclaimer

All team members agree to consistently support compliance and TVG-Medulla, LLC policies and Standards of Excellence with regard to maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, adhering to applicable federal, state, and local laws and regulations, accreditation, and licenser requirements (if applicable), and Medulla procedures and protocols. Must perform other related duties and assist with project completion as needed. Team member may be required to provide necessary information to complete a DMV (or equivalent agency) background check.

Job Type: Full-time

Pay: $15.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Medical specialties:

• Pain Medicine

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Glen Allen, VA 23060: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Work Location: In person