Assistant Director of Events, MA - Cambridge, MA

CIC is looking for an enthusiastic and proactive individual to support management of the MA event program. This is an exciting full-time opportunity for someone with 5+ years of professional experience working in events in a fast-paced and dynamic environment. This role will dedicate their time to systems implementation, team leadership, project management, cross-team collaboration, and space maintenance, and management of Event Coordinators.

ABOUT CIC EVENTS

CIC hosts dozens of events every month at our event spaces in Cambridge’s Kendall Square and Boston’s Financial District. Our Events team acts as venue coordinators for our spaces and leads community event programming for our members. Events hosted at CIC range from networking nights to all-hands meetings to coffee klatches and everything in between.

YOUR DAY-TO-DAY WORK

You will support a holistic experience for event coordination focused on the MA centers. The Assistant Director of Events, MA uses their deep events knowledge to identify and help solve problems and directly manage a team of Event Coordinators. This role includes elements of event management, relationship building, collaboration with internal and external teams, as well as independent work.  

Team Leadership:

• Manage a team of 3 full time Event Coordinators; serve as a role model and leader for the team.

• Work alongside regional leadership to identify and support initiatives that drive revenue.

• Manage Events Coordinators responsibilities and projects, keeping in mind skill-sets and a balanced workload. Set expectations about the Events Coordinator role and delivery, ensure a clear understanding of information essential for performing the job, develop team processes, provide feedback, and enable appropriate training.

• Responsible for addressing opportunities for growth and development of direct reports, while communicating regularly with regional leadership about performance challenges and strengths, initiatives, trends, feedback.

Event Operations:

• Pursue programmatic goals for CIC’s Events program and oversee operational events workflow.

• Coordinate maintenance and experience of event spaces and AV equipment; make suggestions for improvements to functionality, design, and branding in the spaces. With support from regional leadership, drive forward larger scale space improvements.

• Support all aspects of events hosted by CIC members and event clients; guide Event Coordinators to manage event details through the entire process.

• Own elements of clients experience, maintaining event spaces, communicating with building management, aligning insurance for vendors, arranging event staffing, utilizing software and tracking systems.

• Collaborate closely with internal CIC teams, to ensure a smooth event experience for key stakeholders.

• Execute on the annual budget for the Events team, aligning with metrics for evaluation and guidance from regional leadership.

• Communicating closely with regional leadership regarding trends, challenges, opportunities, and updates, with a goal of elevated host experience and streamlined event operations.

• Act as a point person for the MA Events team with building management, cleaning, and security staff.

• Supporting other members of the MA team, global CIC events team, and others as appropriate or necessary.

ABOUT YOU

Our ideal candidate will be service-minded, reliable, and clever, and possess the following characteristics:

• Able to work independently while communicating effectively, both written and verbally, with team­ members and clients alike. A balanced presence around all people, from clients to guests to colleagues to vendors.

• Highly organized, a flair for creating a personal system for your work, able to juggle many tasks and pay close attention to detail with solid time management skills.

• Personable, happy to help others, and naturally drawn to a very busy, ever­ evolving environment.

• A collaborative mindset in working with CIC members, partners, and community organizations. We value team-based leadership and often complete projects, events, and long term strategic goals amongst CIC staff, community stakeholders, and partner organizations.

• Comfortable with ambiguity, creative problem solving, and critical thinking. Ability to smoothly handle uncertainty and last minute changes, while also being comfortable asking for help. Has a resilient mindset and approach to events and projects that need to be completed even when things don’t go as planned. 

• A drive to uncover trends, opportunities, and the creative ways we can elevate our events offerings.

• A commitment to work that they consider “mission” based. They will see their work as an opportunity to make a powerful contribution to a larger effort in the startup, technology, and innovation ecosystem.

• A willingness to perform an array of administrative tasks coupled with an ability to play “back­up” to other members of the team.

• An understanding of audio/visual equipment and readiness to develop expertise for new and emerging technologies.

• An understanding of event data tracking systems similar to CRM, Tripleseat, or other tools that measure success and collect event experience feedback.

YOU HAVE

• A Bachelor’s degree or equivalent experience.

• Minimum 7 years of professional experience, majority of time in the events industry.

• Minimum of 3 years of people management experience.

• Ability to work from CIC Cambridge 5 days per week; able to travel to Providence at least once a month.

OUR OFFER

• Starting compensation is commensurate with experience.

• 100% company-paid premium healthcare and dental benefits.

• 100% company-paid long- and short-term disability, and life insurance.

• 401k (must be 21+).

• 23 days of PTO accrued annually (more with seniority), plus thirteen paid holidays.

ATTRACTIONS OF THE JOB

In addition to helping our clients achieve great things, we work to ensure that our employees are healthy and supported. Some of the benefits of being here include:

• Fun people in a dynamic space. We pride ourselves on finding driven and bright collaborators who are eager to lend their own unique skills to the team, as well as to our inspiring clientele. The number one reason CICers say they like working here is because of their colleagues!

• Personal growth. This is a great opportunity to learn and develop skills within the epicenter of the innovation community at a growing company.

• Access to a nursing room, secure bicycle parking, a gym, shower rooms with towels, and discounted services and memberships on resources to make your life happier/healthier such as gym memberships, tech and design support, hotel stays, and other fantastic options.

• Central location. CIC Cambridge is a stone’s throw from the Kendall Square MBTA Red Line stop. CIC Boston is centrally located in downtown Boston and is within walking distance to the Blue, Green, Orange, and Red line.

ABOUT CIC

CIC is a global leader in building and operating innovation communities. Founded in 1999 in Cambridge, MA, CIC is one of the first companies to offer flexible office space and coworking options, providing a platform for the world’s most impactful entrepreneurs to innovate better and faster.

We have locations in Boston, Cambridge, Philadelphia, Providence, Rotterdam, St. Louis, Warsaw, and Tokyo and are growing into other cities within the US and abroad. CIC has supported over 6,000 startups, growth companies, and branches of larger organizations, representing for-profit, mission-driven, and non-profit sectors across a wide array of industries. 

CIC co-founded a number of mission-aligned organizations including Venture Café, CIC’s primary public benefit programming partner, and CIC Health, offering COVID-19 testing services to companies and the public.

We invite you to explore all our openings and learn more about our teams here.

CIC is committed to building teams that reflect the fabric of the cities we support. We welcome all candidates regardless of race, color, ancestry, gender identity or expression, religion, national origin, sexual orientation, age, citizenship, marital status, disability, Veteran status, or any other legally protected status. Any other human expressions and experiences not mentioned here are equally welcome. If you require an accommodation please let us know. We are proud to be an equal opportunity employer.