Employee Experience Manager

What is this role? 

As the Employee Experience Manager for Cirkul, you will play a key role in supporting our headquartered employees. You will work closely with the People Leadership team to provide support to our headquartered employees in all aspects of HR including; employee relations, engagement, reporting, policy creation, and more. 

What does an average day look like? 

• Driving Results: 
• • Create and implement organizational policies including the creation of the Employee Handbook and state compliance inserts. 
  • Ensure that performance management practices are fully integrated and that the processes are completed to raise the performance bar by improving the overall quality of goals, development, and feedback.
  • Along with the People team, develop and implement People plans, policies, and initiatives aligned with our mission and core values including talent management, performance management, employee relations, and engagement.
  • Working alongside the Talent Development team, create and present an inclusive onboarding experience. 
• Taking Ownership: 
  • Analyze and report on the Employee Experience to identify opportunities for engagement and retention, providing summaries of opportunities, gaps, and recommendations for action. 
  • Work with the People Team to develop and maintain the Cirkul employee value proposition that aligns with our Mission and Values. 
• Making Decisions: 
  • Design and implement employee retention initiatives and programs, engagement activities, and HR best practices.
• Cultivating Relationships: 
  • Serve as a trusted advisor and coach, facilitate change management, and support the development of HR initiatives.Resolve conflict and build relationships using a solutions-oriented approach.   
  • Follow up with employees through the employee lifecycle including periodic check ins and documentation. 
• Instilling Trust: 
  • Support in reviewing, interpreting, administering and ensuring compliance with federal, state, and local employment laws, and company policies and procedures.
• Customer Focus: 
  • Be a change agent adding value in proactive ways, bringing options and ideas forward best supporting our transformation and growth.
  • Actively listen to employees in all stages of the employee lifecycle, monitor trends, and recommend action. 

What background should you have? 

• Bachelor’s Degree in Business Management or related field. 
• 7+ years of experience as an HR Generalist in a fast paced HQ environment. 
• Strong leadership skills with the ability to serve as a trusted advisor. 
• Experience with policy writing and a strong understanding of local, state, and federal laws across the US. 
• Strong consultative skills and highly effective in communicating both verbally and written.
• Ability to solve complex problems using best practices, knowledge of internal and external business issues to provide a new perspective on existing solutions and/or create new solutions.
• Highly organized with ability to manage multiple priorities in a fast-paced environment