Cirkul is a beverage technology company focused on promoting healthier drinking habits through innovative products. They seek a Customer Service Specialist to support customers across various communication channels.
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Skills
Exceptional written and verbal communication
Strong typing skills
Computer proficiency
Multichannel communication experience
Responsibilities
Troubleshoot customer inquiries and complaints
Engage with customers via phone, chat, and email
Master internal management systems for effective customer support
Optimize customer experience creatively
Capture customer insights for internal resolution
Education
Associate degree or higher
Benefits
Generous benefits package
401k match
Paid time off
Employee discounts
New office amenities
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Founded in 2018, based out of Tampa Florida, While at work, we are driven to share our devotion to Cirkul with everyone who thirsts for healthy, convenient, and tasty hydration!