Research Analyst

Brandwatch, a Cision product, empowers over 5,000 of the world’s most admired companies to understand and engage with customers at the speed of social. 

Combining pioneering, AI-enriched digital consumer intelligence with industry-leading social media management tools, Brandwatch offers a complementary suite of specialized, best-in-class products and services that support intelligently connected workflows. With Brandwatch, brands and agencies can adapt and thrive in today’s fast moving digital world by making smarter decisions and executing data-driven social strategies at every customer touchpoint.

Operating and serving clients the world over, Brandwatch has 17 offices across the globe and more than 1,000 employees worldwide.

• Independently and collaboratively execute research, from set up (data collection) through to creating engaging and actionable narratives from insights.
• Build a research/storytelling plan that maps to the brief, i.e. project objectives and timelines.
• Lead client meetings about data and insights, including results delivery presentations.
• Gather client requirements to scope small projects, with the possibility of contributing to and working towards scoping more complex ones.
• Provide research-driven recommendations that map to clients' business goals.
• Facilitate workshops to help clients use Brandwatch tools to derive insights.
• Deliver technical training sessions for the team such as best practices on data cleaning or how to best leverage resources available.
• Gain an understanding of the full range of Brandwatch products and learn when and how to confidently use them.
• Stay up to date with changes in the Brandwatch tools, competitors and research industry.
• Actively monitor risk related topics and other key themes
• Research and escalate risk related topics to issue owners
• Work as part of a larger team in collaborative processes to create deliverables
• Prepare analysis of discussion around topics, products and business lines
• Recognize and identify inconsistencies or inaccuracies in tools, data, analytics  
• Produce metrics from tools, and export data when necessary to create additional visualizations of data
• Adhere to departmental processes and guidelines, standards and quality assurance routines
• Connect key insights to business outcomes during the analytic process

• Strong knowledge and hands-on experience using media monitoring software platforms
• Understanding of the macro social media environment and industry
• Experience with data verification, quality control and analytics
• Attention to detail and ability to analyze data at a tactical quantitative and strategic qualitative level
• Ability to synthesize data into meaningful business insights and present to internal audiences
• Ability to construct complex queries using Boolean logic to maximize results in different tools
• Ability to work closely with internal business partners to explain the impact of data and findings
• Ability to handle multiple types of reports with tight deadlines and large amounts of data
• Microsoft Office productivity tools and ability to produce professional quality level reports and presentations
• Research background and experience with a brand, agency, or vendor
• Familiarity with social research, Boolean searches, unstructured data, Brandwatch or similar software is a strong advantage. Full training in Brandwatch software will be provided.
• Interest in or experience with AI is a plus.
• Must be able to work 9-5 PST hours

• Strong experience in monitoring tools, preferably Brandwatch
• Strong analytic background and business acumen
• Ability to present findings in form of a polished deliverable with actionable insights and supporting facts
• Financial services industry background a plus

If you’ve found our job opportunity interesting but you don’t meet all of the requirements, it’s still worth applying. We’d love to hear from you!

At Cision, we're revolutionizing the way brands connect with their audiences. We provide PR, marketing, and social media professionals with the tools they need to excel in today's data-driven world, enabling them to see and be seen, understand and be understood by the audiences that matter most. Our deep expertise, exclusive data partnerships, and award-winning products, including CisionOne, Brandwatch, and PR Newswire, empower over 75,000 companies and organizations, including 84% of the Fortune 500, to achieve their goals.

Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion™ pledge and named a “Top Diversity Employer” for 2021 by DiversityJobs.com.

Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.

Cision is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact hr.support@cision.com

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