Principal Administrative Analyst Employee Performance & Engagement - Wastewater Enterprise - SFPUC (1824) (152714)

• Application Opening: November 8, 2024
• Application Filing Deadline: November 18, 2024
• Annual Salary: $136,214 - $165,594
• Recruitment ID:  RTF0152713-01117086 (152714)

TYPE OF APPOINTMENT: PROVISIONAL (TPV)
This is not a permanent appointment. A provisional appointee must participate and be successful in a Civil Service examination for this classification and be selected through an open competitive process in order to be considered for permanent appointment. Provisional appointments may not exceed three (3) years.

WHO ARE WE?
San Francisco Public Utilities Commission (SFPUC)
Headquartered in San Francisco, we have 2,300 employees operating across eight counties serving more than 2.7 million customers in the San Francisco Bay Area – 24 hours per day, 365 days per year.

Our Mission: To provide our customers with high quality, efficient, and reliable water, power, and wastewater services in a manner that values environmental and community interests and sustains the resources entrusted to our care.

Our Vision: We are an innovative utility leader, recognized for excellent results in service, safety, stewardship, and inclusiveness.

We are an award-winning and industry-leading utilities organization committed to our customers, community interests, and the environment. To learn more about our organization, please visit our website at https://www.sfpuc.gov.

We are proud of our infrastructure and programs, but most importantly, we value our highly qualified and dedicated workforce which ensures that this vision becomes a reality.

To learn more about working at the SFPUC, visit our career site at https://www.sfpuc.gov/about-us/careers-sfpuc

About Wastewater Enterprise:

The San Francisco Public Utilities Commission (SFPUC) Wastewater Enterprise (WWE) operates and maintains San Francisco's combined sewer system to protect public health and the environment. These services extend across eight urban watersheds, over 1,900 miles of pipe, and benefit every resident and visitor of San Francisco. WWE operates three all-weather wastewater treatment plants, one wet-weather facility, 27 pump stations, eight transport/storage facilities, and 36 combined sewer discharge structures to treat an estimated 34.5 billion gallons of wastewater in a typical year. Of those 34.5 billion gallons, approximately 24 billion gallons per year receive full secondary treatment, 9 billion gallons per year receive primary or decant treatment and are discharged to deep-water outfalls, and 1.5 billion gallons per year receive the equivalent to wet weather primary treatment and are discharged through nearshore outfalls. In addition to treating wastewater, WWE also produces biosolids, a nutrient-rich soil-like product used as a synthetic fertilizer replacement and soil amendment across the Bay Area.

Under direction of the WWE Business Strategy and Performance Manager, the 1824 Principal Administrative Analyst—Employee Performance & Engagement is responsible for all employee performance management and engagement programs for Wastewater Enterprise, including developing the performance management process and related training; directing and implementing the probationary period assessment program; overseeing the annual performance evaluation process, and leading employee engagement strategy and planning initiatives.

Essential Duties and Responsibilities:

1. Researches, analyzes and makes recommendation on employee performance management projects and programs; directs statistical performance tracking, and provides related advice and analysis to division managers.

2. Advises and supports division managers and supervisors with setting and managing employee performance expectations, guiding and tracking professional development, and succession planning; advises, coaches and supports managers and supervisors on effective employee performance management, develops work expectations and key competencies for probationary employees, tracks and provides support throughout the probationary with one-on-one check-ins and mid-point reviews, review of performance expectations, performance evaluation and advises on analysis and determination of successful probation completion.

3. Manages and coaches teams on proficiently manage employee performance, growth and development of key competencies to ensure team and individual success with individual goals and professional development.

4. Works with Division Managers and functional leaders to understand employee performance-related challenges within their departments and develops intervention strategies to address them.

5. Ensures the accuracy of data management in all performance management systems, including developing reporting and measurement tools to track employee performance and reporting out metrics to senior management.

6. Manages and oversees the annual performance planning and review (PPAR) process for WWE in coordination with SFPUC HRS; assists managers and supervisors by advising on performance assessment and goal setting, reviewing drafts, providing guidance for meetings, and guiding timely completion.

7. Supports division managers and supervisors on organizational structure, job descriptions, setting and managing expectations, performance tracking professional development, and succession planning.

8. Guides managers and supervisors with developing and evaluating goals and expectations using OKR/SMARTIE principles, setting and managing performance expectations, professional development recommendations, and related employee performance planning. 

9. Manages the design of strategy, guidelines, procedures, reporting, and training programs to support workforce needs.

10. Conducts research and assesses opportunities to more effectively support hiring managers by fostering their employees’ professional development, promoting a high level of morale, motivation and retention, preparing and presenting related reports.

11. Serves as liaison for the WWE with a variety of City staff, policy-making officials, and outside agencies; explains, promotes and justifies WWE Workforce Planning initiatives, procedures, policies, and programs.

12. Enforces post-hire license/certification requirements for employees in applicable job classifications; provides support and resources for employees to successfully test and obtain them.

13.  Regularly assesses and reports on employee morale with a focus on continuous improvement, constantly seeking opportunities to better support employees and foster their professional development while supporting positive employer/employee relationships that promote a high level of morale, motivation and retention.

14. Identifies recommends and advocates for new and/or modified employee policies, programs, or practices that are responsive to employee needs, and meet and support SFPUC’s mission, vision, and values.

15. Participates in budget development by providing detailed statistics-based recommendations, justifications and persuasive arguments for workforce-related proposals or initiatives

16. Leads enterprise-wide efforts to raise employee engagement through designing and implementing initiatives around onboarding, recognition, coaching, mentorship, development, and communication.

17.  Performs all related duties as assigned.

Work Location:

• 750 Phelps Street, San Francisco, CA 94124. .

If you are interested in a job like this, we are looking for people that have the following:

Education:

• Possession of a baccalaureate degree from an accredited college or university, and five (5) years full-time equivalent experience performing professional-level analytical work. Qualifying professional-level analytical work includes analysis, development, administration, and reporting in major programs and functions of an organization in the areas of budgets, contracts, grants, policy, or other functional areas related to the duties of positions in the 182X Class series.

Substitution:

• Possession of a graduate degree (Master's degree or higher) from an accredited college or university with major coursework in specialized subject matter areas such as public or business administration, management, business law, contract law, public policy, urban studies, economics, statistical analysis, finance, accounting or other fields of study closely related to the essential functions of positions in the Class series may be substituted for one (1) year of required experience.

Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of 2 years). Thirty (30) semester units or forty-five (45) quarter units equal one year.

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

Desirable Qualifications:

• Experience working for a large government entity or utility.
• Experience analyzing job duties to establish work expectations, performance evaluation requirements and developing goals.
• Experience applying Objective and Key Results (OKR), Specific Motivating Attainable Relevant Trackable Inclusive Equitable (SMARTIE) goalsetting, and/or LEAN principles as key elements in business planning to define objectives and track results. 
• Experience developing and implementing workforce engagement programs.
• Excellent verbal and written communication skills.

The stated desirable qualifications may be considered at the end of the selection process when candidates are referred for hiring.

Verification of Education and Experience:

Every application is reviewed to ensure that you meet the minimum qualifications as listed in the job ad. Please review our articles on Employment Application and Minimum Qualifications and Verification of Experience and/or Education for considerations taken when reviewing applications. 

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process.

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications. Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.

Additional Information Regarding Employment with the City and County of San Francisco: 

• Information About the Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Right to Work
• Copies of Application Documents
• Diversity Statement

Applicants will receive a confirmation email from [email protected] that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

How To Apply:

Applications for City and County of San Francisco jobs are only accepted through an online process.Visit https://careers.smartrecruiters.com/CityAndCountyOf SanFrancisco1/ and begin the application process.

• Select the “I’m Interested” button and follow instructions on the screen

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and updated. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Applicants will receive a confirmation email from [email protected] that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Job Analyst Information: If you have any questions regarding this recruitment or application process, please contact Human Resources Analyst, Brandon Bradley at [email protected].

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.