SFHN Chief Operating and Strategy Officer, (1165 – Manager, Department of Public Health)

The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status. 

• Application Opening: August 28, 2024
• Application Deadline: On or after September 4, 2024
• Salary: $255,762 to $326,456
• Appointment Type: Permanent Exempt. This is a Permanent Exempt (PEX) recruitment in accordance with San Francisco Charter Section 10.104.13 and is exempt from Civil Service.
• Recruitment ID: PEX-1165-EXEMPT

The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans. SFDPH strives to achieve its mission through the work of multiple divisions - the San Francisco Health Network, Population Health, Behavioral Health Services, and Administration. The San Francisco Health Network is the City’s only complete system of care and has locations throughout the City, including Zuckerberg San Francisco General Hospital and Trauma Center, Laguna Honda Hospital and Rehabilitation Center, and over 15 primary care health centers. The Population Health Division (PHD) provides core public health services for the City and County of San Francisco: health protection, health promotion, disease and injury prevention, and disaster preparedness and response. Behavioral Health Services operates in conjunction with SFHN and provides a range of mental health and substance use treatment services.

The 1165 SFHN Chief Operating and Strategy Officer provides executive managerial oversight for SFDPH’s vertically integrated healthcare delivery system; as a member of the SFHN executive leadership team, collaborates with the SFHN Chief Executive Officer, Chief Nursing Officer, Chief Quality Officer, and Chief Medical Officer, including other SFHN divisional leadership to develop and implement business, fiscal, organizational and developmental strategic initiatives consistent with achieving the mission of the SFHN and SFDPH; and manages special grants and projects as directed by executive and legislative branches of CCSF government related to health care delivery system improvement efforts.

The 1165 – SFHN Chief Operating Officer performs the following essential job functions:

• Leadership, Program Planning and Administration: Provides direct supervision of department managers and directors across SFHN, including Pharmacy Services, Support Services, Care Experience, Ambulatory Services, Contracts Strategy, Policy, Planning and Development, Integrated Rehabilitation Services, and the Business Intelligence (jointly with SFDPH Finance), and provides indirect supervisory oversight to the Chief Operating Officer at Zuckerberg San Francisco General and Trauma Center & Assistant Nursing Home Administrators at Laguna Honda Hospital and Rehabilitation Center. Provides direction regarding consolidation and management of contracts involving multiple SFHN/SFDPH Divisions, and serves as the lead for developing, implementing, and enforcing SFHN and SFDPH-wide policies and procedures.
• Project Implementation, Coordination and Evaluation: Develops and implements business, fiscal, organizational and developmental strategic initiatives consistent with achieving the SFHN and SFDPH mission, with a focus on the program areas detailed above.
• Resource Development: Provides executive oversight and management operational responsibility for the development of high quality, cost effective administrative and clinical programs, with a focus on improving integration within SFHN, and in collaboration with SFDPH, its affiliated clinical partners, and the various communities and constituencies serviced by the SFHN.
• Business Acumen: Demonstrates significant fiscal and budget acumen, ensuring value and efficiency in program development and implementation.
• Political Acumen: Communicates, interfaces, and engages effectively with a broad span of constituencies associated with the SFHN and the SFDPH, its clinical and community partners and departments within the City and County of San Francisco. Establishes and sustains effective communication channels with a wide range of SFDPH staff and other parties involved in health care delivery system initiatives. Anticipates potential problems; takes timely initiative, and skillfully determines when SFDPH executive leadership consultation and policy guidance is required. Represents SFDPH and SFHN to the community, regulatory agencies and media as needed.
• Finance and Budget: Serves as the SFHN lead for analyzing, developing, and implementing the unique California public hospital and health system of financial modeling and monitoring, including proforma budget development, reimbursement optimization with the linkage of clinical operations to value based reimbursement metrics. Directs and collaborates key clinical and administrative units to move the integrated delivery system from fee for service to fee for value based financial arrangements, including Accountable Care Organization (ACO) Development.

The SFHN Chief Operating and Strategy Officer performs other related duties as assigned.

1. Education: Possession of a Master's degree from an accredited college or university in Hospital Administration, Nursing, Public Health Administration, or a closely related field; AND
2. Experience: At least three years of experience as an administrator of a large general teaching hospital or related organization; or three years of complex healthcare administrative experience or an equivalent combination of training and experience.

One (1) year full-time employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week).

Applicants must meet the minimum qualification requirements by the final application filing date unless otherwise noted.

Important Note: Please make sure it is absolutely clear in your application exactly how you meet the minimum qualifications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Please be aware that any misrepresentation of this information may disqualify you from this recruitment or future job opportunities.

HOW TO APPLY: 

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit careers.sf.gov and begin the application process.  

Our e-mail communications may come from more than one department so please make sure your email is set to accept messages from all of us at this link. Applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. 

Applicants may be contacted by email about this recruitment therefore, it is their responsibility to contact the Analyst if they update their email address.  

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received. 

DPH Health Critical Requirements and Information: Please review the following policies regarding DPH employment requirements that safeguard yourself and others. 

• COVID-19 Policies 
• Personal Protective Equipment (PPE)
• Medical Examination Prior to Hiring
• Electronic Health Record (EHR)
• Licensure/Certification/Registration
• Note on ICARE 

Additional information regarding Employment with the City and County of San Francisco: 

• Information about the Hiring Process 
• Conviction History 
• Employee Benefits Overview 
• Equal Employment Opportunity 
• Disaster Service Workers
• Reasonable Accommodation
• Right to Work
• Copies of Application Documents
• Diversity Statement

If you have any questions regarding this recruitment or application process, please contact the analyst, Hanz Pagao at [email protected] or 628-271-6839. 

We may use text messaging to communicate with you on the phone number provided in your application. The first message will ask you to opt in to text messaging. 

CONDITION OF EMPLOYMENT:  All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.