Operations Manager III - Banking and Compliance

DescriptionThe Manager III Operations is responsible for planning, controlling, and directing an operational function and its staff. This role focuses on long-term strategic activities while ensuring that assigned budget centers remain within budget allotments through accurate forecasting. Collaboration with an Operations Supervisor or Operations Officer is key to oversee daily departmental activities. The Manager will handle all assigned projects within the operational department, oversee compliance-related activities, and act as a subject matter expert on cross-functional task forces and project teams. This position also entails fulfilling the role of a Third-Party Risk Owner, managing risks associated with third-party engagements and conducting annual risk assessments.Company Culture and EnvironmentCity National Bank promotes a culture of collaboration, ethical practices, and client-first values. The organization is committed to diversity, equity, and inclusion, ensuring that all employees feel valued and encouraged to contribute their unique perspectives.Career Growth and Development OpportunitiesCity National offers opportunities for professional development through training to maintain risk-related controls and knowledge of applicable regulatory requirements. The role provides a pathway for career advancement within the banking operations management sector, with responsibilities that include overseeing staff development and career planning.Detailed Benefits and PerksCity National Bank strives to provide the best benefits and perks, including:• Comprehensive health and wellness programs• Retirement savings plans• Opportunities for bonuses and commissions• Professional development resources• A commitment to community engagement through charitable contributionsCompensation and BenefitsStarting base salary ranges from \(92,114 to \)156,880 per year, with compensation varying based on skills, experience, and location. This position is also eligible for bonuses and/or commissions.Why you should apply for this position todayThis role is an excellent opportunity for individuals looking to make a significant impact in banking operations while working in a dynamic environment. Joining City National Bank means being part of a company that values ethics, community contributions, and employee development.Skills• Management experience within financial services operations• Critical and strategic thinking abilities• Strong problem-solving, analytical, and decision-making skills• Excellent project management skills• Proficient verbal and written communication skills• Ability to create influential documents and facilitate group discussions• Working knowledge of financial and budget processesResponsibilities• Build and manage a strong operations organization to meet business objectives• Serve as a primary liaison with various banking units and vendors• Ensure compliance with legal/regulatory requirements and internal policies• Provide training for staff on risk-related controls and regulations• Manage departmental and bank-wide projects, including project planning and resource management• Identify and implement new processes to improve workflow and efficiency• Develop business cases for initiating and implementing new projects• Maintain strong customer service standards and monitor trends• Participate in the budget process and review budgetary reports• Oversee Human Resources functions including hiring and performance appraisals• Ensure all services are provided ethically and with integrityQualifications• Minimum 7 years of banking operations experience in a financial institution• Minimum 7 years of banking and operations management experience• Minimum 3 years of experience in managing projects and/or teamsEducation Requirements• Bachelor’s degree in a related field preferredEducation Requirements Credential Category• Degree in Business Administration, Finance, or a related field is preferred.Experience Requirements• At least 7 years of experience in banking operations• Proven experience in managing teams and projects in a financial setting• Understanding of compliance regulations in the banking industryWhy work in Frankfort, KYFrankfort, KY, offers a unique blend of small-town charm and rich history, making it an inviting place to live and work. The city provides a supportive community environment, excellent schools, and a variety of recreational activities. With its proximity to larger metropolitan areas, Frankfort offers a balanced lifestyle with both tranquility and access to urban amenities.