Head Clerk

OverviewThis is a provisional appointment.Brief Job Description (essential Functions Of The Job)Under general supervision, interprets policies, rules, and regulations.Responsibilities• Receives requests, instructions, or information pertaining to all aspects of the Permit Application Payment Process for Inspectional Services.• Investigates reconciliation records, payment files, and other information resources to obtain necessary information for any requested reports.• Classifies information according to office procedures.• Transfers and posts information to records.• Sends, routes, and relays forms, materials, and information.• Maintains files, filing, and typing of forms, memos, letters, and other materials.• Processes forms, checking them for accuracy and completeness.• Answers and places telephone calls. Gives information to the general public.• Performs related work as required.Minimum Entrance Qualifications• Applicant must have at least three (3) years of full-time, or equivalent part-time, office experience in an administrative position.• Familiarity with payment of the permit applicant process and Permit Counter preferred.• Working knowledge of Microsoft Word and Excel preferred.• A multi-lingual candidate is preferred.• Applicants meeting the minimum entrance qualifications will be considered for this position.• Ability to exercise good judgment and focus on details as required by the job.Boston Residency RequiredTerms:U nion/Salary Plan/Grade: AFSCME/RA-12Hours per week: 35