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BUSINESS INTELLIGENCE SPECIALIST - job 1 of 2

Job Description

APPLICANTS MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE OR IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9.

The Office of Accountability Strategies (OAS) is responsible for providing strategic operational, analytical, and systems support services to the DSS-AO (Department of Social Services Accountability Office), across the DSS, and to sister agencies outside of DSS, ensuring data driven efficiencies are effectively implemented. Within OAS, Data Analytics, Reporting and Triage (OAS-DART) is responsible for supporting the integrity of social service programs. DART is responsible for developing technological and analytical advancements that represent an intelligence-led, data-driven Agency. DART maintains the data analysis, reporting and performance measurement systems of DSS-AO, utilizing advanced analytics to identify new investigative initiatives, refer cases with the highest probabilities of fraud, and ensure data quality and reporting.

The OAS-DART is recruiting for one (1) Computer Specialist Software Level I to function as a Business Intelligence Specialist, who will:

- Utilize modern commercial database management tool such as SQL Server Management Studio to manipulate Microsoft SQL Server data, write queries, stored procedures and SSIS packages to produce report results. Use Structure Query Language (SQL) and stored procedures to generate relevant report data. Use SQL Server Integration Service (SSIS) to transform and manipulate report data. The data would be pulled from Money Management System (MMS), Investigative Reporting Information System (IRIS) and Division of Account Receivable and Billing (DARB).

- Utilize modern commercial database management tool such as SQL Developer and TOAD to manipulate Oracle data and write queries to results. Use Structure Query Language (SQL) to generate relevant data. The Oracle queries would be executed in Enterprise Data Warehouse (EDW), Medicaid Data Warehouse (MDW) and Automated List of Eligibility Requirement Racking System (ALERTS).

- Adhere to the existing reporting requirements, migrate existing EXCEL reports into SQL Server Reporting Service (SSRS) and SharePoint. Develop new reports and dashboards according to requirements and specifications of the IREA Program areas.

- Develop and maintain Microsoft.Net Application to extract and customize display of information from existing IREA systems, including IRIS, MMS, ALERTS, as well as complex Oracle databases that include EDW and MDW.

- Use ad-hoc queries and debugging tools to investigate data issues in various source systems. Document project specific source access mechanisms, detailed data flow and related information to specific targets.

- Use ad-hoc queries and various database tools to create BFI and Revenue statistical reports and presentations. Support various data analytic needs.

Work Schedule: Monday to Friday-9 am to 5 pm

Work Location: 375 Pearl Street

COMPUTER SPECIALIST (SOFTWARE) - 13632

Qualifications

(1) A baccalaureate degree from an accredited college, including or supplemented by twenty-four (24) semester credits in computer science or a related computer field and two (2) years of satisfactory full-time software experience in designing, programming, debugging, maintaining, implementing, and enhancing computer software applications, systems programming, systems analysis and design, data communication software, or database design and programming, including one year in a project leader capacity or as a major contributor on a complex project; or
(2) A four-year high school diploma or its educational equivalent and six (6) years of full-time satisfactory software experience as described in “1" above, including one year in a project leader capacity or as a major contributor on a complex project; or
(3) A satisfactory combination of education and experience that is equivalent to (1) or (2) above. College education may be substituted for up to two years of the required experience in (2) above on the basis that sixty (60) semester credits from an accredited college is equated to one year of experience. A masters degree in computer science or a related computer field may be substituted for one year of the required experience in (1) or (2) above. However, all candidates must have a four year high school diploma or its educational equivalent, plus at least one (1) year of satisfactory full-time software experience in a project leader capacity or as a major contributor on a complex project.
NOTE: In order to have your experience accepted as Project Leader or Major Contributor experience, you must explain in detail how your experience qualifies you as a project leader or as a major contributor. Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk, or as an end user will not be accepted for meeting the minimum qualification
requirements.
Special Note
To be eligible for placement in Assignment Level IV, in addition to the Qualification Requirements stated above, individuals must have one year of satisfactory experience in a project leader capacity or as a major contributor on a complex project in data administration, database management systems, operating systems, data communications systems, capacity planning, and/or on-line applications programming.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Average salary estimate

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What You Should Know About BUSINESS INTELLIGENCE SPECIALIST, City of New York

If you're ready to make an impactful contribution to the Department of Social Services (DSS) as a Business Intelligence Specialist, then look no further! This exciting role within the Office of Accountability Strategies (OAS) in New York, NY offers you the chance to leverage your skills in modern database management tools like SQL Server Management Studio and Oracle tools like SQL Developer. As a Business Intelligence Specialist at DSS, you'll play a key role in ensuring the integrity of social service programs by harnessing the power of data. You’ll be developing reports, dashboards, and analytical solutions using SQL, SSIS, and various reporting services. The ideal candidate will be diving deep into databases, writing queries, managing data transformations, and working with systems like the Money Management System (MMS) and others to maintain best practices in data reporting. You’ll also have the opportunity to elevate the existing Excel reports to new heights by migrating them to SQL Server Reporting Services and SharePoint! With a Monday to Friday schedule, you'll enjoy a balanced work-life where your expertise in software development will shine. Mandatory qualifications include a baccalaureate degree that includes significant computer science credits and relevant experience in software applications. If you’re seeking a dynamic environment that values analytical thinking and technological innovation, then come join DSS as a Business Intelligence Specialist where your contributions will help shape data-driven efficiencies!

Frequently Asked Questions (FAQs) for BUSINESS INTELLIGENCE SPECIALIST Role at City of New York
What are the main responsibilities of a Business Intelligence Specialist at DSS?

As a Business Intelligence Specialist at the Department of Social Services (DSS), your core responsibilities include utilizing modern database management tools to manipulate data, write advanced queries, and develop reports and dashboards. You will work with systems such as SQL Server and Oracle, transforming data to ensure that the integrity of our social programs is upheld. This role also involves migrating existing Excel reports into SQL Server Reporting Services and customizing applications to enhance data display and reporting capabilities.

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What qualifications are needed for the Business Intelligence Specialist position at DSS?

To qualify for the Business Intelligence Specialist role at DSS, candidates must possess a baccalaureate degree that includes at least 24 semester credits in computer science or a related field. Additionally, two years of satisfactory full-time software experience in areas like programming and database management is required, including at least one year as a project leader or major contributor on a complex project. An equivalent combination of education and experience may also be considered.

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How does the Business Intelligence Specialist role contribute to the DSS?

The Business Intelligence Specialist plays a vital role in enhancing data-driven efficiencies at the Department of Social Services (DSS). By utilizing advanced analytics and modern database tools, this position helps identify areas of potential fraud, maintain data quality, and produce insightful reports that aid in decision-making. Your contributions will have a direct impact on the success of social service programs, ensuring that resources are allocated effectively.

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What programming languages are essential for the Business Intelligence Specialist role at DSS?

For the Business Intelligence Specialist position at the Department of Social Services (DSS), proficiency in Structured Query Language (SQL) is essential for writing queries and managing data in commercial databases like SQL Server and Oracle. Additionally, experience with SQL Server Integration Services (SSIS) for data manipulation and migration is highly beneficial, as well as familiarity with .NET for application development.

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What tools and technologies will a Business Intelligence Specialist at DSS work with?

As a Business Intelligence Specialist at the Department of Social Services (DSS), you will be working with a variety of sophisticated tools and technologies including SQL Server Management Studio, SQL Developer, TOAD for Oracle, and SQL Server Reporting Services (SSRS). You’ll also utilize SharePoint for reporting, along with advanced data analytics techniques to support the agency's objectives in maintaining the integrity of social programs.

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Common Interview Questions for BUSINESS INTELLIGENCE SPECIALIST
Can you describe your experience with SQL and database management?

When answering this question, focus on specific projects where you have used SQL effectively to retrieve and manipulate data. Mention the types of databases you've worked with, such as SQL Server or Oracle, and highlight any complex queries or reports you've developed. It's important to connect your experience to the needs of DSS and demonstrate an understanding of database best practices.

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What strategies do you use to ensure data quality and accuracy?

To respond effectively, outline your approach to data validation and quality assurance. Discuss methodologies like data profiling, auditing, and using tools for monitoring data integrity. Mention any specific experiences where you identified data issues and how you rectified them, emphasizing your attention to detail and commitment to producing reliable reports.

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Describe a project where you had to lead a team in data-driven decision-making.

When addressing this inquiry, provide an example of a project you led where data analysis was crucial for decision-making. Discuss your role as a facilitator, how you guided your team through the analysis process, and how your findings impacted the project outcome. Highlight any challenges faced and your problem-solving skills in overcoming them.

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Tell me about a challenging data issue you encountered and how you resolved it.

In answering this question, provide a specific instance where you faced a significant data issue. Describe the steps you took to troubleshoot the problem, such as conducting ad-hoc queries or using debugging tools. Explain the outcome and what you learned from the experience to show your analytical and critical thinking skills.

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How do you prioritize multiple data projects with tight deadlines?

To effectively address this question, explain your project management techniques, such as how you assess project urgency, define clear milestones, and allocate resources efficiently. Talk about how you communicate with stakeholders and manage expectations to ensure timely project delivery while maintaining quality.

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What experience do you have with data visualization tools?

Here, outline your familiarity with data visualization software like SSRS or other BI tools. Provide examples of how you have used these tools to create reports or dashboards that display complex data in a user-friendly way. Emphasize how your visual representations helped stakeholders understand the insights derived from the data.

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Can you explain the importance of ETL processes in your previous roles?

In responding to this question, explain the ETL (Extract, Transform, Load) process and its significance in data warehousing and analytics. Cite specific examples from your past roles where you designed or improved ETL workflows to enhance data quality or reporting efficiency, illustrating your understanding and proficiency in data management.

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Describe how you would approach migrating reports from Excel to SQL Server Reporting Services.

Answer this question by outlining your strategy for migrating reports, starting with analyzing the existing Excel reports to determine their structure and content. Explain the steps you would take to map those reports to SQL Server Reporting Services, including any transformations required during the migration process and how you would validate the new reports for accuracy.

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How do you stay updated with the latest trends in data analytics and BI technologies?

To answer effectively, mention specific resources you use to keep current, such as industry blogs, webinars, online courses, or professional organizations. Highlight how you apply new knowledge or techniques in your work to stay competitive in the Business Intelligence Specialist field and contribute to your team's success.

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What do you understand about DSS's data analytics goals?

When addressing this question, show that you have researched the DSS and understand their mission. Talk about how data-driven decisions can improve social service programs and enhance operational efficiency. Relate your own skills and experience to contribute to those goals, emphasizing your enthusiasm for being part of the DSS's mission.

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DATE POSTED
April 10, 2025

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