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Deputy Director - job 2 of 5

Job Description

The New York City Housing Authority (NYCHA) is the nation’s oldest and largest public housing authority with more than 177,000 apartments, and responsibility for administering a citywide Section 8 leased housing program that serves over 200,000 additional tenants. NYCHA’s mission is to provide quality housing for New Yorkers that is sustainable, inclusive, and safe, while fostering opportunities for economic mobility.

NYCHA’s Asset & Capital Management (A&CM) Division leads the Authority’s capital, sustainability and resiliency programs that comprise a $5 billion capital projects portfolio - one of the largest in NY State - as well as a range of activities related to property modernization and strategic asset management. A&CM aims to preserve and modernize NYCHA buildings and apartments through strategic portfolio planning, comprehensive design standards, innovative financing and project delivery models, strong partnership with NYCHA residents and other stakeholders, and effective program and project management of capital investments. The Division also positions NYCHA’s housing portfolio for the future by piloting and scaling up sustainability and resiliency technologies and practices, improving residents’ quality of life while enhancing building performance.

A&CM's Comprehensive Modernization Program is a new initiative to implement integrated, comprehensive renovations spanning multiple building systems, building interiors and exteriors, and site and grounds improvements, at NYCHA developments. This approach is expected to allow developments to be renovated more quickly, at a higher quality, and with better value for money, while also holistically addressing all compliance requirements and the broader needs of residents and community partner.

The Comprehensive Modernization Program is seeking a Deputy Director for its Comprehensive Modernization Department (Comp Mod). Comp Mod seeks to implement integrated, comprehensive renovations spanning multiple build systems, building interiors/exteriors, and site/grounds improvements, at NYCHA developments. This approach is expected to allow developments to be renovated more quickly, at a higher quality, and with better value for money, while also holistically addressing all compliance requirements and the broader needs of residents and community partners.

Reporting to the Director of Comprehensive Modernization, the Deputy Director will have wide latitude for independent initiative, judgement, collaboration, and decision-making. The DD will be primarily responsible for working with Program Management staff, Construction Managers, and General Contractors, as well as departments across NYCHA to resolve complex issues to facilitate project funding, initiation, procurement, design, construction, and completion.

The current portfolio is managed by program management staff. The Deputy Director will provide resources, guidance, and oversight of the project managers to help troubleshoot NYCHA specific procurement, data, design, and construction issues as they arise. The Deputy Director will bring lessons learned from past renovation projects to the Comp Mod program to incorporate best practices into all Comp Mod projects.

The primary responsibilities of the position include, but are not limited to the following:

1. Provide leadership, management and oversight of program management staff.
2. Manage workflow to ensure that the projects managers are supported for key NYCHA specific processes such as sub approvals, e-comply, e-builder, board approval, and other critical project
milestones.
3. Collaborate and liaise with external New York City agencies, including Department of Buildings, Fire Department, Department of Environmental Protection and with utilities, such as Con Edison
and National Grid.
4. Communicate lessons learned program-wide.
5. Prepare status reports and summarize issues that require senior management attention, as well as respond to inquiries from NYCHA management regarding scope status or resident impacts.
6. Respond to emergencies as needed.
7. Serve as a liaison with other NYCHA departments, including Capital Projects, Procurement, Healthy Homes, Heating, Elevators, Skilled Trades, Property Management, Operations, Office of
Emergency Management and Emergency Services in order to complete department projects.
8. Coordinate closely with community outreach team members for successful resident engagement for each project.
9. Perform other related duties at the request of the Director.

Additional Information
1. Due to the existence of a civil service list, candidates must have permanent civil service status in the title of Administrative Construction Project Manager to be considered.
2. Candidates with permanent civil service status in the titles of Administrative Engineer and Administrative Project Manager will also be considered.
3. Candidates may be given skills assessment.
4. INTERAGENCY TRANSFERS INTO NYCHA OF THOSE PERMANENT IN TITLE ARE NOT PERMITTED IN THE FACE OF AN ACTIVE AND VIABLE NYCHA PROMOTION LIST OR
PREFERRED IS FOR THE SAME TITLE.
5. NYCHA employees applying for transfer, promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable).

NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, click on the link below:
https://bit.ly/55aProgram

Please read this posting carefully to make certain you meet the minimum qualification requirements before applying to this position.

Qualifications

At least six years of full-time satisfactory experience in construction management work on capital projects, each one of which must have had a dollar value of at least $300,000, at least eighteen months of which must have been in a managerial or consultative capacity in an organization responsible for the management of construction; and a combination of the following, sufficient to equal a total of ten years of education and experience:

1. Full-time satisfactory experience in construction inspection on capital projects, each one of which must have had a dollar value of at least $300,000. One year of acceptable experience will be credited for each year of construction inspection experience up to a maximum of four years.

2. Full-time satisfactory experience in building construction as a journeyperson in one or more of the skilled building construction trades. One year of acceptable experience will be credited for each year of journeyperson experience up to a maximum of four years.

3. Education in an accredited college or university leading to a bachelor's degree in architecture, landscape architecture, or air pollution control, chemical, civil including structural and bridge design, electrical, mechanical, or sanitary engineering will be credited on the basis of 30 semester credits for one year of acceptable experience up to a maximum of four years.

4. A New York State license as a professional engineer or registered architect or a license as a professional engineer or registered architect from a state that has reciprocity with New York State may be substituted for the four years of education and experience described in "1", "2" and "3" above. However, all candidates must have at least six years of experience in construction management work described above, including at least eighteen months in a managerial or consultative capacity in an organization responsible for the management of construction.

License Requirements
Possession of a Motor Vehicle Driver License valid in the State of New York. Employees must maintain the license during their employment.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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What You Should Know About Deputy Director, City of New York

The New York City Housing Authority (NYCHA) is looking for an enthusiastic and dedicated Deputy Director for its Comprehensive Modernization Department. With a mission to provide quality housing for New Yorkers, this role is central to overseeing a $5 billion capital projects portfolio aimed at modernizing and preserving NYCHA's vast range of properties. As the Deputy Director, you will collaborate with various departments, program managers, and external agencies to ensure successful project execution. This is a unique opportunity to lead a team tasked with addressing complex construction-related challenges while ensuring compliance with all regulatory requirements and enhancing the quality of life for NYCHA residents. Your insight and leadership will be instrumental in implementing integrated renovations of NYCHA's developments, creating a lasting positive impact. You’ll utilize lessons learned from past projects to guide current initiatives, ensuring that all upgrades are done efficiently, economically, and to high standards. From engaging with community partners to resolving procurement issues, your work will touch various aspects of construction management, making each day an exciting challenge. If you're eager to contribute to the modernization of public housing and make a tangible difference in the lives of New Yorkers, this position is calling your name!

Frequently Asked Questions (FAQs) for Deputy Director Role at City of New York
What specific responsibilities does the Deputy Director at NYCHA have?

The Deputy Director at NYCHA plays a crucial role in leading the Comprehensive Modernization Department, overseeing program management staff, and ensuring the effective execution of capital projects. Responsibilities include collaborating with construction managers and external agencies, providing leadership and guidance, troubleshooting procurement and construction issues, and preparing status reports for management.

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What qualifications do you need to apply for the Deputy Director position at NYCHA?

To qualify for the Deputy Director position at NYCHA, candidates should have at least six years of satisfactory experience in construction management, including substantial experience in a managerial role. Additionally, educational credentials in architecture or engineering can contribute to the necessary qualifications.

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How does the Deputy Director role at NYCHA support community engagement?

The Deputy Director role emphasizes community engagement by coordinating closely with outreach team members to ensure successful resident participation in project planning and execution. This is vital to ensure that community needs and feedback are incorporated into modernization efforts.

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Can you explain the importance of the Comprehensive Modernization Program at NYCHA?

The Comprehensive Modernization Program at NYCHA is essential for revitalizing public housing by implementing holistic renovations that enhance living conditions while ensuring compliance with all necessary regulations. This approach ultimately leads to improved resident quality of life and operational efficiency.

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What skills will be most beneficial for a Deputy Director at NYCHA?

Key skills for the Deputy Director at NYCHA include strong leadership and management abilities, excellent communication and negotiation skills, problem-solving capabilities, and a solid understanding of construction processes and regulations. These skills will help navigate the complexities of managing large-scale projects.

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Common Interview Questions for Deputy Director
Can you describe your experience with managing capital projects?

Certainly! When answering this, outline specific projects you've managed, the budget sizes, and the complexities involved. Highlight your role, the outcomes achieved, and best practices you've implemented.

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How do you approach collaboration with various stakeholders?

Discuss strategies that promote open communication, such as regular updates and feedback sessions. Share specific examples of how collaboration led to successful project outcomes, emphasizing your role in mediating differing opinions.

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What best practices have you learned from previous renovation projects?

Reflect on specific lessons learned and how you've applied them in subsequent projects. Emphasize continuous improvement, risk management, and innovative solutions that enhanced project efficiency.

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How do you ensure compliance with building codes and regulations on your projects?

Share your systematic approach to keeping up-to-date with regulations, conducting checks, and liaising with local authorities. Emphasize the importance of compliance in project success and safety.

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How do you handle emergencies during a construction project?

Explain your protocol for emergency situations, including communication plans, swift decision-making, and coordination with emergency services. Provide an example where you successfully managed an unforeseen issue.

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What methods do you use for improving project efficiencies?

Discuss specific tools and processes you've implemented, like project management software or lean construction techniques. Emphasize successful results and how these efficiencies benefited the overall project timeline.

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In what way do you support team members to achieve project goals?

Speak about your leadership philosophy, outlining support measures such as training, mentorship, and open-door policies. Share examples of how this support translated to team success in meeting project milestones.

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How do you handle conflicts between project team members?

Describe a conflict resolution process that facilitates dialogue and fosters understanding. Provide examples of how effective conflict management led to stronger collaboration and better project outcomes.

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What role does sustainability play in your project management approach?

Illustrate your commitment to sustainable practices through examples of green building technologies you've implemented or projects that prioritized eco-friendly solutions. Highlight how sustainability enhances project value.

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Why are you interested in working for NYCHA as a Deputy Director?

Express your passion for public service and your belief in NYCHA's mission to provide quality housing. Discuss your alignment with the organization's values and your eagerness to contribute to its modernization efforts.

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Our Mission To work to eliminate ageism and ensure the dignity and quality-of-life of New York City’s diverse older adults, and for the support of their caregivers through service, advocacy, and education. Strategic Goals To foster independence...

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DATE POSTED
December 29, 2024

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