Director of Healthcare Coalition Operations, Bureau of Healthcare and Community Readiness

The Office of Emergency Preparedness and Response (OEPR) promotes DOHMH's and NYC's ability to prepare for, respond to, and recover from health emergencies through the coordination of agency-wide emergency preparedness planning, training and exercises and through regular engagement with communities as well as city, state and federal partners. OEPR is responsible for ensuring DOHMH is in a constant state of readiness as well as preparing NYC's healthcare system to respond to any type of emergency. OEPR envisions a healthy, resilient city in which all New Yorkers can achieve and maintain optimal and equitable health outcomes before, during, and after emergencies. OEPR's work recognizes the social inequities that can negatively impact our efforts to maintain and improve the health of New Yorkers during and after a disaster.

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:
The Director of Healthcare Coalition Operations will engage in the following job activities:

- Lead OEPR Bureau of Healthcare and Community Readiness Operations Unit, with at least 2 direct reports, to support interagency planning and response to medical surge and patient movement and incorporating agency subject matter experts to develop, train and exercise citywide public health emergency operational plans to meet stakeholder needs and federal grant requirements.
- Serve as point of contact for all ASPR Hospital Preparedness Program (HPP) exercises requirements over the 5-year project period.
- Develop or manage the development of healthcare delivery partner trainings to support engagement on critical issues including alternate care sites, crisis standards of care, health equity, incident command, and other critical readiness subjects
- Develop and maintain situational awareness capabilities for healthcare delivery in coordination with the NYC HCC and other agency partners
- Serve as project manager, provide programmatic oversight and budget management of contracted vendors to ensure deliverables are met
- Collaborate closely with and develop materials for city agencies regarding health and medical response to ensure that preparedness programs are aligned with citywide plans, protocols and objectives
- Contribute to continuous evaluation and improvement of citywide approach to health and medical emergency response
- Serve as the agency representative to healthcare delivery partners and share agency communications and lead operational efforts with a health-equity lens
- Coordinate healthcare facility data resources including hospitals, nursing homes, and adult care facilities and oversee further development of expansion to include new sectors
- Work with situational awareness systems providing medical intelligence reporting relevant to response including those provided by NYS Department of Health, Greater New York Hospital Association, NYC Emergency Management and other partners
- Serve in a leadership role and staff the HSSB of the agency Incident Command System when activated.

PREFERRED SKILLS:
- Twp years of experience in a managerial, consultative, administrative or supervisory capacity
- Experience working with the healthcare sector, stakeholder engagement and project management
- Experience with multitasking and analyzing, evaluating and managing program operations, in a high volume, fast paced environment
- Experience and/or certification in education, teaching, or instruction
- Demonstrable leadership in emergency operations including field response and safety
- Excellent communication (verbal & written) and interpersonal skills
- Experience with data collection, analysis, and interpretation
- Familiarity with or capacity to learn incident management, project management, and situational awareness software
- Professional or Board Certification in Emergency Management, Public Health, Business Continuity or similar
- Completion of FEMA Homeland Security Exercise and Evaluation Program course (HSEEP), IS-100, 200, 700, and 800, as well as ICS-300 and ICS-400
- Fluency in Microsoft Office.

Why you should work for us:

- Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance. For more information, please visit the U.S. Department of Education’s website (https://studentaid.gov/pslf/)
- Benefits: City employees are entitled to unmatched benefits such as:
o a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
o additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
o a public sector defined benefit pension plan with steady monthly payments in retirement.
o a tax-deferred savings program and
o a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
- Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
- Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise.

Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers!


The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at [email protected] or 347-396-6549.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.