Staff Analyst - job 3 of 5

As a Staff Analyst at the Department of Transportation in Queens, NY, your main responsibilities include conducting operational assessments within the Parking Operations, Planning, and Analysis group, and developing comprehensive Standard Operating Procedures to enhance organizational efficiency. You'll work closely with the Deputy Director of Operations Review and other teams to facilitate meetings, gather documentation, and prepare workflow diagrams that accurately represent current processes. Additionally, you'll assist in various special projects that focus on updating planning documents and coordinating payment card industry documentation.

To qualify for the Staff Analyst position at the Department of Transportation in Queens, NY, you should hold a master's degree in a relevant field like economics, finance, or public administration, or a bachelor's degree with two years of professional experience in areas such as budget administration or management analysis. Alternatively, an associate degree combined with four years of relevant experience is acceptable. Candidates with a high school diploma paired with six years of experience may also apply. All candidates must demonstrate excellent skills in multitasking and proficiency in the MS Suite.

Yes, remote work is available for the Staff Analyst position at the Department of Transportation in Queens, NY. Under the Remote Work Pilot Program, employees may have the opportunity to work remotely for up to two days a week. This flexibility helps us accommodate the diverse needs of our workforce while ensuring that operational goals are met efficiently.

To apply for the Staff Analyst position with the Department of Transportation in Queens, NY, you will need to submit your resume electronically according to our guidelines. For external candidates, please visit our careers page and search for JOB ID #:710259. Current city employees should log into Employee Self Service and follow the careers link. It’s important to ensure you meet the qualifications and indicate your eligibility appropriately in your application.

A successful Staff Analyst at the Department of Transportation in Queens, NY should possess strong analytical skills, exceptional multitasking abilities, and excellent interpersonal communication skills. Proficiency in the Microsoft Suite is essential for this role. Additionally, being detail-oriented and having a solid understanding of public administration processes will significantly enhance your effectiveness in this position.

When answering this question, highlight your previous experience in developing SOPs, focusing on the steps you took to gather information, involve stakeholders, and ensure compliance with industry standards. Provide examples that illustrate how your SOP development directly contributed to operational efficiency and effectiveness.

It's important to discuss specific time-management strategies you use, such as creating to-do lists, setting deadlines for tasks, or using project management software. Give examples of past situations where you successfully managed multiple priorities, ensuring that you met deadlines while maintaining quality in your work.

Explain any analytical tools or frameworks you use, such as SWOT analysis or data analysis software. Discuss how you gather data through observations, interviews, and documentation, and provide evidence of how your analysis led to actionable recommendations in previous roles.

Conflict resolution is critical in a Staff Analyst role. Share your approach to managing disagreements, such as encouraging open communication, facilitating meetings between conflicting parties, or using collaborative problem-solving techniques to find a balanced solution that satisfies all parties involved.

Focus on detailing the steps you took to prepare the report, including data collection, analysis, formatting, and presentation. Share the feedback you received from management and how it affected future reporting. Highlight any successful outcomes stemming from your report to demonstrate your ability to communicate effectively with upper management.

Discuss how a Staff Analyst contributes to revenue-generating operations by ensuring processes are efficient, identifying areas for cost reduction, and implementing new procedures that can enhance the financial health of the organization. Emphasize the value of ensuring compliance and risk management within revenue operations.

Tailor your answer to include your educational background or any relevant experience in financial analysis or budget management. Cite specific instances where you have successfully worked with budgets, providing examples of how your contributions impacted financial decisions within an organization.

Outline your approach to documentation management, emphasizing organization, attention to detail, and user accessibility. Include how you ensure that all documentation is regularly updated and complies with company policies, while also making recommendations for improvements in documentation practices based on your findings.

Identify potential challenges, such as navigating complex operational processes or ensuring interdepartmental communication. Discuss how your proactive strategies and adaptability to change would help you address these challenges and achieve successful outcomes in your role.

Share the resources you rely on to keep abreast of industry developments, such as professional associations, journals, webinars, or networking with other professionals. Explain how this knowledge informs your work and enhances your effectiveness in the Staff Analyst position.