Job details

UNIX/LINUX SYSTEM ADMINISTRATOR

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Job Description

The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible.

Information Technology Services (ITS) is DSS’s technology services organization. ITS mission is to support the daily, emergent, and long-term needs of both agencies. ITS creates and enhances the technology infrastructure and computer applications that support HRA and DHS and develops applications, including a variety of client eligibility and recertification systems, case management systems, housing systems, employment/work engagement services, revenue producing computer matches, claiming systems, and personnel systems.

Information Technology Services (ITS)/Office of Enterprise Networking Technology/UNIX Infrastructure is recruiting for one (1) IT Project Specialist, to function as a UNIX/LINUX System Administrator, who will:

- Work on daily UNIX/Linux Infrastructure requests from HRA DSS/DHS users through the agency’s Service Now system; review the requests and incidents tickets within the UNIX Infrastructure group as well as with the users; attend the Service Now conferences for the requests’ approval and implement the changes after they have been approved. Review daily Enterprise Server activity reports.

- Monitor and maintain the health of 800+ large-scale enterprise servers including Solaris LDOMs, Zones, Power LPARs, Red Hat Enterprise Virtual servers, and Oracle/IBM hardware appliance, AWS EC2 instances, KVM, OpenShift, Kubernetes, container environments. Setup system policies for server hardware and software configuration on UNIX/Linux servers and AWS instances.

-Troubleshoot hardware failures, operating system errors, network connection issues, database errors, application errors, security issues, write scripts for system automation, work with various application groups, other system administrators, and hardware/software vendors to resolve server issues, replace defected devices for the entire enterprise server infrastructure.

- Perform the installation, configuration, implementation and upgrade of hardware and software in the UNIX/Linux/AWS/Azure/container environments.

- Perform the tuning based on observability tools such as AppDynamics, Splunk, Pager Duty, and Turbonomics.

- Participate in the evaluation, design, and planning of modernized datacenter solutions on-prem and in cloud environment.

Hours/Schedule: Normal Business Hours

IT PROJECT SPECIALIST - 95710

Qualifications

1. A baccalaureate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and four years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or

2. An associate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and six years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or

3. A baccalaureate degree from an accredited college, and eight years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or

4. Education and/or experience which is equivalent to "1", "2", or "3" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Average salary estimate

$100000 / YEARLY (est.)

min

max

$80000K

$120000K

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What You Should Know About UNIX/LINUX SYSTEM ADMINISTRATOR, City of New York

The Department of Social Services (DSS) is seeking a passionate and skilled UNIX/LINUX System Administrator to join their dynamic Information Technology Services (ITS) team in New York City, NY. In this exciting role, you'll be at the forefront of technology, supporting essential services for the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). Your responsibilities will include responding to daily UNIX/Linux Infrastructure requests from users, managing over 800 enterprise-level servers, and ensuring seamless operation within diverse environments like AWS and Kubernetes. You'll work closely with system administrators, application groups, and other vendors to troubleshoot a wide range of issues from hardware failures to security threats. Your expertise will contribute to maintaining the health of critical systems and driving enhancements across the agency’s technology landscape, empowering HRA and DHS to fight poverty and homelessness effectively. You’ll also get to engage in cloud solutions and utilize observability tools, paving the way for innovative data center solutions. If you’re looking to make a meaningful impact through technology and advance your career in an inclusive and diverse setting, this role is perfect for you!

Frequently Asked Questions (FAQs) for UNIX/LINUX SYSTEM ADMINISTRATOR Role at City of New York

What are the primary responsibilities of a UNIX/LINUX System Administrator at the Department of Social Services?

As a UNIX/LINUX System Administrator at the Department of Social Services, your primary responsibilities will include managing daily infrastructure requests, monitoring the health of over 800 enterprise servers, troubleshooting a variety of technical issues, and maintaining systems in UNIX/Linux environments as well as cloud services like AWS. You’ll collaborate with application teams and vendors to ensure smooth operations and implement necessary configurations.