Microsoft Windows Desktop Support Engineer- Public Works Department

The City of San José, the Capital of Silicon Valley, is one of the nation's best managed cities and one of the top ten cities in which to live, work, and do business. Moreover, San José is the center of cultural, government and economic activity for the region. The employees of the City of San José have embraced the following values: Integrity, Innovation, Excellence, Collaboration, Respect, and Celebration. The City's Public Works Department is seeking an individual whose values align with the values of our city’s employees.The Department of Public Works is responsible for delivering capital improvement projects for a wide variety of City facilities and infrastructure. Maintaining City facilities, fleet assets, facilitating and regulating development activities, and providing animal care services. The Department is committed to high-quality service, partnering with the community, and providing an excellent environment in which to work.SalaryThe total salary range for the Microsoft Windows Desktop Support Engineer is $116,909.52 – $142,243.92This amount includes an approximate five percent (5%) ongoing non-pensionable pay. Actual salary shall be determined by the final candidates’ qualifications and experience.The Public Works Technology Services Division is recruiting a Microsoft Windows Desktop Support Engineer (Job classification - Network Engineer). The Desktop Support Engineer role includes day-to-day desktop support, user support, patch management, system administration and maintenance. The environment includes Windows based devices, approximately 50 servers, mobile devices, running on multiple network segments.Please Note: This position is 100% on-site, Mon-Fri 9am-5pmUnder direction of the Information Technology Manager, ideal candidates will possess the following Tech skills:Microsoft Endpoint Configuration Manager (SCCM)Windows 11 OS deploymentWindows Server 2019 or newer / Virtual MachinesActive Directory (AD) / Group Policies (GPO)Autopilot / Intune / AzurePowerShell scriptingMobile Device Management (MDM)Basic SQL KnowledgeCyber Security Remediation TechniquesManage Device and Replacement Part InventoriesInteract with customers ensuring help is provided in a timely mannerThis recruitment may be used to fill multiple positions in Public Works or other divisions and departments. If you are interested in employment within this classification, apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.Education:A Bachelor’s Degree from an accredited college or university in Computer Science, Computer Engineering, MIS, or a closely related field.Experience:Three (3) years of experience equivalent to performing technical work of complex difficulty to provide desktop, data security, system administration, server, or network support to end users.Acceptable Substitution:Two (2) years of related experience may be substituted for up to two years of the education requirement.Licenses or Certificates:Possession of a valid driver's license authorizing operation of a motor vehicle in the State of California AND possession of an industry certification that demonstrates expertise in the relevant information technology field, such as a Microsoft Certified Systems Administrator (MCSA) certificate for Windows Server Enterprise, OR an equivalent professional, industry recognized certification acceptable to the City.Selection Process:The selection process consists of an evaluation of the applicant's training and experience. This evaluation is based on the application and responses to our Job Specific Questions. Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews.If you have questions about the duties of these positions, the selection or hiring processes, please contact Maritza Garcia atmaritza.garcia@sanjoseca.gov .#J-18808-LjbffrOriginal job Microsoft Windows Desktop Support Engineer- Public Works Department posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.