Senior Bid Manager

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. 

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. 

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.

·     As a Senior Bid Manager you will manage and deliver high quality bids for the Central Government division of Civica.

·     You will work closely with Sales, Technical Pre-sales, Architecture, Subject Matter Experts, Delivery, Finance and Commercial functions, to develop and win business with existing and new customers.

·     The key purpose of this role is to lead, coordinate and unite the bid contributions that are necessary from each part of the business, to ensure that:

o   The bid submissions we make are of the highest quality.

o   Our customer expectations are met or exceeded.

o   Civica’s bid governance processes are followed.

The Senior Bid Manager will:

·     Work with the Sales, Solution teams, Subject Matter Experts, Delivery, Finance and Commercial functions to develop and win business with existing and new customers.

·     Lead, coordinate and unite the bid contributions that are necessary from each part of the business, to ensure that customer expectations are met or exceeded, and that Civica’s bid governance processes are followed.

·     Work with sales and solution leads to collaboratively triage and qualify opportunities, to ensure the best fit for Civica both technically and commercially.

·     Own and lead bid planning for opportunities assigned to you.

·     Ensure compliance to Civica bid governance processes across solution, commercial, finance and delivery assurance.

·     Work with the Sales and Solution functions to drive the development of win themes (all bid team members to contribute).

·     Own the bid documents that are submitted to the customer, with a focus on maximising Civica’s score and probability of winning. The senior bid manager will:

o   Review, challenge, and implement sales messaging throughout the bid response.

o   Set out the response structure and look and feel, by leading & owning the creation of bid templates, outlines & story boards.

o   Contribute substantively to the bid by authoring new and tailoring existing content.

o   Coordinate bid team activities and inputs.

o   Review, critique, update, and drive optimisation of bid inputs

o   Review and challenge solution and price, to ensure success

o   Ensure the bid is compelling, and focused on meeting the client’s needs, underpinned by our technical solution and delivery methodologies.

o   Plan and execute bid reviews in line with the Civica bid process.

·     Own all communication through the bid portal, including clarification questions and dissemination of responses.

·     Review, analyse, learn, and implement improvements derived from bid feedback.

·     Attend client meetings and presentations as required

·     Continuously improve bid process & collateral including updating the track record and methods library.

·     Work collaboratively in support of other bid leads as required.

·     Work comfortably across multiple opportunities at the same time.

As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.

We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect:

• Diversity & Inclusion: We're all different—and we love this about us. We provide an inclusive, safe, and welcoming environment to all Civicans, new and old.
• Focus on Learning: There are heaps of opportunities to help you grow and be your best. We encourage you to drive your personal development and career.
• Giving Culture: We encourage you to "give back" with benefits such as our Days of Difference leave, where you can volunteer for a charity of your choice.
• Flexible Work: We have the technology and tools to support you working in our hybrid environment.

Mandatory DEI Statement

At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences.

We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission.

If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.