Senior Design Executive

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.

Role Purpose

The Senior Design Executive plays a pivotal role in driving the brand's creative vision within the Marketing Operations department. This position requires a highly creative individual with a strong focus on innovation, stakeholder engagement, and presentation skills. The Senior Design Executive will lead the design process, ensuring that all creative outputs align with the brand's goals while fostering a culture of creativity and innovation within the team. Additionally, this role requires proficiency in creating and editing video content, ensuring that all multimedia assets are engaging and on-brand.

Job Description

Creative Direction & Innovation: • Lead the development of creative designs that innovate and align with the brand’s goals. • Foster a creative environment that encourages innovation and the generation of fresh ideas within the design team.

Stakeholder Engagement: • Collaborate closely with stakeholders to understand their needs, ensuring design outputs meet or exceed expectations. • Present creative concepts to stakeholders, effectively communicating the vision and strategic rationale behind design choices.

Presentation Skills: • Present creative concepts and design ideas clearly and persuasively to internal teams and external stakeholders. • Adapt presentation styles to suit different audiences, ensuring all stakeholders are engaged and aligned with the creative vision.

Video Creation & Editing: • Develop and edit high-quality video content that aligns with the brand’s visual identity and messaging. • Manage the end-to-end video production process, from concept development to final editing and delivery.

Design Tools & Digital Media Production: • Use advanced design tools such as Adobe Creative Suite to create a variety of digital media assets, including graphics, web content, and videos. • Oversee digital media production, ensuring consistency and quality across all platforms.

Agile Project Management: • Apply Agile and Scrum methodologies to efficiently manage design projects and deliver high-quality work on time. • Coordinate with cross-functional teams to ensure all design projects are completed within scope and on deadline. .

User-Centric Design & Feedback: • Incorporate user feedback and behaviour into the design process to create user-friendly and compelling visual content. • Continuously seek and integrate feedback to refine and improve design outputs.

Quality Assurance & Brand Consistency: • Implement and maintain QA processes to ensure all design outputs meet the brand’s quality standards. • Ensure all creative work is consistent with the brand's guidelines and contributes to a cohesive brand image.

Time Management & Multi-Project Handling: • Manage multiple design projects simultaneously, ensuring all deadlines are met. • Prioritize tasks effectively to maximize productivity and deliver high-quality work on time.

Essential Competencies

• Must have relevant 3+ years of experience.
• Proven experience in a senior design role, ideally within marketing or a related field.
• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, etc.
• Strong video creation and editing skills.
• Experience with Agile and Scrum methodologies.
• Excellent presentation and communication skills.
• Ability to manage multiple projects and priorities in a challenging environment.
• Attention to detail and a commitment to delivering high quality design work.
• Strong understanding of user-centred design principles.
• Knowledge of quality assurance processes and continuous improvement practices

Why you'll love working with us 

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect: 

We're all different - and we love this about us. 

We provide an inclusive, safe, and welcoming environment to all Civicans, new and old Focus on learning- there are heaps of opportunities to enable you to grow and be your best. 

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice. 

Flexible Work - we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues. 

Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you. 

We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it.