Claims Analyst

ABOUT THE ROLE

We’re excited to be looking for a Claims Analyst to join our rapidly growing team at Boost. Working in the fast-paced role of Claims Analyst, you will review, analyze, and adjust various Pet claims for our key partners. These claims will be handled with a keen focus on customer service and under a delegated authority. You will be responsible for the loss adjustment of these files and will be required to complete a detailed investigation of the loss, perform a full coverage analysis, obtain and review invoices, bills, and other documents, communicate directly and clearly with providers, vendors, and insureds, negotiate, and conclude the file ensuring compliance with state and internal requirements.

ABOUT US

At Boost, we are flipping the insurance industry on its head and redefining what it means to be an insurance company. We work alongside some of the most exciting technology companies today and help them grow their businesses by offering digital insurance products to their customers. By combining our modern technology with our insatiable appetite for improving this industry we are powering the future of insurance.

We are a dynamic team looking for forward-thinkers who want to bring a new, unique perspective to the insurance industry to join the Boost party.

Why join Boost?

Take on the Challenge Work with people who see challenges as untested opportunities and who dive head first into finding solutions.

Create It and Own It Everyone at Boost is a creator and an owner. Take your position and run with it.

Expect Transparency You want to know what’s going on and we want you to be informed. The more we work together, the more successful we’ll all be.

Always Laugh Don’t take yourself too seriously, we surely don’t. Celebrate the victories, learn from the mistakes, and enjoy the ride!

ABOUT YOU

You embrace complexity, have a strong attention to details, and thrive in a team environment. You have a self-starter approach to problems that identifies problems and finds solutions. You have a badass startup attitude motivated by building something huge and doing things differently. You bring a collaborative style to the team and thrive in a high-energy and open work environment and an impeccable focus on detail with a growth mindset. You are always willing to get in the weeds and get your hands dirty because no task is too small. If this sounds like you, we’d love to hear from you!

WHAT YOU’LL DO

• Complete investigations on all new claim files
• Review and document claim file coverage analysis and claim handling activity on all claim files in a timely fashion
• Provide a “Best in class” customer claims experience
• Exercise critical thinking, time management, and negotiation skills during the course of the claim handling
• Contact and discuss with vendors/providers key services as part of the claim’s investigation
• Perform other job-related duties as assigned

SKILLS + QUALIFICATIONS

• 2-5 years relevant experience
• Active adjuster license (preferably P&C)
• Experience in claims adjusting (PL, CL, or Liability) or medical bill review
• Establishes and maintains positive relationships with both internal and external customers providing excellent customer service
• Pursuant to Company line of business and partner strategies and good faith settlement practices, investigates, evaluates, negotiates and settles (within authorized authority levels) assigned claims
• Interpersonal skills with the ability to function with a high claim volume
• Must have the ability to maintain a high degree of accuracy and detail while working claims
• Excellent written and verbal communication skills
• Flexible to travel to Boost HQ in New York City

Extra Credit

• NY/CA adjuster license
• Experience as a Vet-Tech or Med-Tech or experience with Medical Billing review
• Experience handling Pet Claims
• Previous experience working at startups or tech companies

PERKS

• Medical, Dental and Vision insurance, Healthcare FSA + more
• Equity commensurate with experience (everyone is an owner!)
• Unlimited PTO
• 401(k) retirement savings program
• A close-knit team that always has each other's back
• Jeans and t-shirt environment
• Monthly company lunches
• Fully-stocked pantry
• Best office dogs in the business