Claims Assistant

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value diversity and recognize the benefits gained when people from different cultures, backgrounds and experiences work collaboratively to achieve business results. We are intentionally focused on fostering an inclusive culture and know valuing diversity is an essential leadership quality. Our goal is to create a workplace where all employees feel included, empowered and enabled to perform at their best.

Great American Financial Institution Services Division (FIS) specializes in providing risk management, fee income and product enhancement programs to vehicle lenders and lessors, commercial equipment lenders and mortgage lenders throughout the U.S. and Canada. Target clients include commercial banks, credit unions, finance companies, buy-here pay-here dealers and leasing and rental concerns.

The FIS Division is currently searching for a Claims Assistant.

The work schedule of this position is 7:30 AM - 4:30 PM or 8:00 AM – 5:00 PM, Monday-Friday.

• Reviews and sets up new claims for a claims team.
• Completes initial contacts with interested claim parties (i.e. insureds, agents, field adjuster, borrowers, etc.)
• Completes initial coverage review and inputs appropriate claim notes. Secures and analyzes necessary information (i.e., reports, policies, appraisals, releases, statements, records or other documents) to assist in the investigation of claims.
• Ensures that claims handling is conducted in compliance with applicable statutes, regulations and other legal requirements, and that all applicable company procedures and policies are followed.
• Continued professional development and certification in area of chosen expertise required; appropriate certifications could include Associate in General Insurance (AINS), Associate in Claims (AIC), etc.
• Performs other duties as assigned.

• Bachelor's Degree or equivalent experience.
• 0-1 years of claims/insurance experience. Property claims experience preferred but not required.
• Must be able to pass adjuster licensing exam with-in 6 months of being hired.
• Proven skills in computers, communication, customer service, detail orientation and organization.

Physical Requirements:

• Requires prolonged sitting.
• Requires continuous use of computer.
• May lift, carry, push, or pull object up to 10 lbs.
• Requires regular and predictable attendance.

Business Unit:

Benefits:

We offer competitive healthcare, retirement and paid time off benefits.