Classroom Technology Administrator 1

Boise State University, powered by creativity and innovation, stands uniquely positioned in the Northwest as a metropolitan research university of distinction. Learn more about Boise State and the City of Boise at https://www.boisestate.edu/about/

Boise State University is building an inclusive community of faculty and staff whose unique skills, cultural contributions, work history, and perspectives create a rich and rewarding academic experience for our students. Research demonstrates that people thrive when they feel welcome, respected, and inspired. We seek applicants who are committed to helping us achieve our vision of a diverse and inclusive community. Applications from members of historically marginalized groups, including women, BIPOC (Black, Indigenous, and People of Color), those with disabilities, members of the LGBTQ+ community, those who have served in the military, and members of other underrepresented communities are strongly encouraged.

The Classroom Technology Administrator will be responsible for supporting audio-visual and control technology that allows faculty to seamlessly conduct classes at the University. The Classroom Technology Administrator will analyze, model, design, simulate, install and maintain classrooms systems and applications to include audio-visual projection, classroom recordings, communication networks, data links, classroom networking and classroom architectural design.

The Office of Information Technology's Audio Visual team provides comprehensive support and installation for multimedia needs, enhancing Boise State University's campus experience throughout classrooms and conference rooms.

Fully competent and productive professional contributor who applies acquired job skills, policies and procedures to complete substantive assignments/projects/tasks of moderate scope and complexity. Works independently with general supervision; exercises judgment within defined guidelines and practices to determine appropriate action. May provide guidance and assistance to entry level professionals and/or support employees.

• Responsible for the design, installation and maintenance of an enterprise multimedia service to the University.
• Monitor multimedia systems for operational and performance issues to diagnose problems and develop a stable and reliable multimedia platform. Be able to analyze response time problems and take corrective action. Take a proactive approach to monitoring platforms and services, including monitoring for usage, performance, quality of voice and video, software conflicts and security issues.
• Communicate complex technical information at a client’s level of understanding. Assist the Care Department with their support of faculty. Assist departments and individual instructors/staff with multimedia issues. Research current product patches/fixes through web accesses and/or telephone.
• Manage life cycle of lab, classroom, podium and kiosk-based PC’s. Image & deploy newly acquired equipment.
• Support business processes of classroom & conference room multi-media installations, maintenance, repair and replacements. Maintain current inventory of installed and newly acquired equipment.
• Perform other duties as assigned.

• Knowledge of multimedia A-V and control equipment and systems; projectors, microphones, speakers, cameras, codecs, bridging equipment and their interconnection over TCP/IP.
• Knowledge of Windows & Macintosh desktop computers, including but not limited to maintenance, imaging, updates, diagnostics, troubleshooting, advanced configuration & application software.
• Skilled in interpersonal relationships and communication.
• Experience in developing and delivering training in multimedia hardware and application software systems.
• Training in Information Technology concepts.
• Maintain current professional certification at the industry standard level or at the University level of deployment, whichever is more appropriate to fully support the enterprise multimedia system.

Bachelor’s degree plus 2 years of relevant professional experience or equivalent.

Starting salary of $57,200/yr, commensurate with experience. Boise State University is committed to offering a benefits package that provides health and financial protection plans as well as resources to promote health and well-being. Our program provides flexibility so you can choose the benefits that are right for you and your family. Learn more about our benefit options at https://www.boisestate.edu/hrs/benefits/.

Cover Letter, Resume, and contact information for three professional references.