Project Coordinator
Clayton Homes, a Berkshire Hathaway company and the nation’s leading housing provider, is a vertically integrated housing company that builds, sells, finances and insures affordable housing.
The Project Coordinator is a vital member of the overall company. The Project Coordinator reports to the Home Center General Manager. The purpose of this position is to assist our retail team in providing timely completion of construction while providing world class service. To accomplish this, the Project Coordinator is primarily responsible for all stages of construction out in the field, including but not limited to construction management, permitting, walk-throughs and coordinating service.
Responsibilities:
Completes all bill-backs with factories and related paperwork
Processes contractor bills
Responsible for customer files
Assist in obtaining permits
Following up with contractors as well as customers for service calls and collecting all necessary paperwork
Managing the Home Centers Net Promoter Score (NPS – Customer Service)
Schedule set-up and delivery and other service-related items with contractors and customers
Follow-up with customers utilizing various contact methods, including home visits.
Merchandising the retail location and homes, including but not limited to moving furniture, décor and cleaning homes
Assist in preparation for audits
Actively partner with manager on all exceptions and questions
Protect company assets
Participate in sales meetings and other company events
Participate as needed during marketing promotions and events
Contribute to a positive team environment
Cooperative and collaborative, willing and eager to work in a team environment, assist with miscellaneous duties as required
Perform other duties as assigned or delegated by manager
Requirements:
Strong verbal communication skills
Knowledge of Construction
Strong customer relations skills
Ability to excel and contribute to a team environment
Reliable and dependable attributes
Strong organizational and time management skills
Intermediate computer skills
Ability to learn and operate company software
Excellent phone skills
Ability to learn a general understanding of the retail environment
Professional demeanor and appearance
Ability to lift and move furniture, promotional items, etc.
Ability to pass criminal background check as well as post-offer drug screen
Two-year degree is preferred
You will find much more information about Clayton Homes by visiting our website at:
Business Unit - B00009
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It all started with a family and a dream. In 1956, the Clayton family began its journey when founder Jim Clayton sold his first home and launched the dream of making homeownership attainable for everyone across America. We’ve come a long way over...
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