Branch Manager - Robinson Twp Pa

THIS IS AN IN-PERSON POSITION ROBINSON TOWNSHIP PA

OBJECTIVE

As Manager of this financial center, you will have the opportunity to use your leadership experience and outgoing personality skills to build rapport with our members and create, develop, and build an effective team; manage the operations of the financial center, use your sales and member service experience and positive demeanor to expand and build strong member relationships. You’ll also have the opportunity to work with Business Development, Relationship Development/Sales, Real Estate and Consumer Lending partners to meet/exceed established goals set by your management team. You will contribute to an atmosphere of teamwork and community involvement with a professional image in the local community through organizations and committees.

WORKING HOURS

Flexible schedule based operational needs during the following hours of operation:

 Monday - Friday - Friday 9am - 6pm
Saturday 9am - 2pm 

MINIMUM QUALIFICATIONS

• Business/Finance Degree preferred or equivalent combination of education and/or experience required
• Minimum two years similar or transferrable experience required; working in an operation within a financial service industry preferred
• Ability to lead and manage the activities of the financial center in a highly competitive market – growth, marketing promotions, sales, facilities, and operational changes
• Commercial/Business account experience preferred– well versed in business deposit services and cash management services
• Cash Management experience – ability to manage cash operations – audits, teller security, overall balancing
• FI Knowledge/Experience – solid knowledge base of consumer deposit accounts and consumer loans; consumer loan authority is a plus
• Sales Management experience – leading sales, coaching, establishing goals, measuring results and establishing employee sales plans
• Exercise sound decision-making skills as it relates to balancing risk, profitability, and member service
• Ability to maintain a strong, professional image with community involvement and networking; partner with Business Lending & Services to strengthen member relationships
• Excellent interpersonal skills – both written and verbal communication skills are essential
• Proficient computer skills in Word and Excel

 ESSENTIAL DUTIES AND RESPONSIBILITIES

• Manage your team to build genuine relationships with their peers and members, to problem solve through solutions, promote self-services, and coach staff to be a personal consultant.
• Develop creative opportunities to grow the financial center through outbound calling lists, networking and community events, and acquire to highlight or maximize marketing campaigns.
• Exercise the usual authority of a manager concerning staffing, coaching, mentoring, scheduling, hiring, performance appraisals, promotions, and employee relations/development
• Carry out manager responsibilities in accordance with the organization’s policies, procedures and Core Values
• Oversee or perform opening and closing financial center procedures and adhere to security policies
• Membership Officer responsibilities – verify all new accounts opened are in Clearview’s field of membership
• Partner with Relationship Development and coordinate Clearview Partner Program visits throughout the year to enhance relationships with businesses within the financial center community
• Oversee the monitoring of cash levels, audits, verify new account report and monitor financial center attrition
• Maintain and manage the facility and make recommendations for image improvement
• Participate in the development of financial center budget and business plans
• Monitor financial center expenditures and business plan to ensure profitability goals are met
• Medallion Stamp Guarantees and Notary as required
• Participate in events that may impact the growth of the financial center through involvement in the community; encourage and create opportunities for staff/team involvement
• Attend required credit union training and meetings
• Handle other duties as assigned

 ALL ABOUT THE EXPERIENCE

• Provide leadership through modeling of behaviors and bring forward new ideas and new ways of creating a member experience
• Demonstrate empathy, self-reflection, and adjustment of own behaviors, showing effective emotional intelligence
• Practice active listening in communications with others, giving someone full attention and listening to understand, not just respond
• Apply creative problem-solving to provide clarity, handle resources under one’s control, and address stressful situations; find ways to meet individual, team and member goals by navigating through barriers
• Endorse and embrace Clearview’s Commitment to Leadership which outlines management expectations for culture, communication, employee development, managing effectiveness, and community engagement
• Support Clearview’s Commitment to Diversity, Equity & Inclusion by welcoming and embracing the unique differences of others, treating others fairly and equitably, and creating an inclusive experience where others feel respected and valued; Understand and believe a diverse workplace is essential to the company’s vision and success

Clearview values diversity in its workforce.  We are proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.