Clerical Assistant 3 - job 1 of 2

JOB
THIS POSITION IS POSTED IN ACCORDANCE WITH THEAFSCME COLLECTIVE BARGAINING UNITIndiana University of Pennsylvania invites applicants for a Clerical Assistant 3 position. The Clerical Assistant 3 in the Financial Aid Office provides assistance to students and families regarding the financial aid process via telephone, email, and in-person at the student service desk located in Clark Hall. This position is responsible for managing the Financial Aid Office’s letter generation processes and completing scholarship request forms from outside agencies. The Clerical Assistant 3 will assist in NSLDS transfer monitoring, reviewing FAFSA records in suspense, updating student financial aid records when a student will not attend, and maintaining the office’s website. The Clerical Assistant 3 must bring a student-centered approach to their work and have exceptional customer service skills.WORK SCHEDULE: Monday - Friday8:00 am - 4:30 pm

EXAMPLE OF DUTIES
Minimum Education and TrainingOne year as a clerical assistant 2 orOne year of moderately complex clerical experience; orAn equivalent combination of experience and training.The salary for this position is determined by the AFSCME Collective Bargaining Agreement.

SUPPLEMENTAL INFORMATION
You will receive a confirmation email when your application has been successfully submitted.Committed to excellence through diversity, IUP is an equal opportunity employer M/F/H/V and is a proud member of the State System of Higher Education.All offers of employment are subject to and contingent upon confirmation of work eligibility and satisfactory completion of all pre-employment background checks.