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Clerical Support Specialist

We Do Great Things! Join FSC & Unleash Your Potential!

Are you looking for more work-life balance? At Forward Service Corporation, we value our employee's professional and personal expectations. We have recently added Juneteenth to our holiday list, totaling 12 paid holidays in a year! Our generous PTO accrual and paid holidays allow our employees to manage that work-life balance.

Forward Service Corporation (FSC), a passionate, not-for-profit firm that strives to provide exceptional customer service in employment and training related services to local, state and federally funded program participants. Our non-profit firm is seeking one full-time Clerical Support Specialist to help those we serve achieve their dreams. The home office is located in Sheboygan, WI.

The Clerical Support Specialist will offer clerical support and assistance to program case managers, Team Leaders and the Program Coordinator. Additional job duties may encompass general reception duties, workshop support and resource area coverage.

PRIMARY DUTIES INCLUDE

Telephone and reception duties.
Greet and direct job center customers to appropriate personnel, services and programs.
Receive and correctly forward correspondence and documents from program participants.
Assist in special projects for the program.
Maintain confidentiality of all Job Center customers.
Assist with job seeking workshops, programs, job fairs and tours as needed.
Conduct employer follow up calls.
Assist Job Development Team with marketing.
Assist in the creation of forms and documents for FSET and W-2 program.
Other duties may be assigned.

EDUCATION/EXPERIENCE

A high school diploma and one (1) plus years of work-related experience and/or equivalent combination of education and experience.

COMPENSATION & BENEFITS

FSC offers a very competitive wage for this full-time, non-exempt position with a minimum starting rate of $17.76/hour with additional compensation based on direct experience beyond the minimum requirements.

Example: Meet only minimum requirements start at $17.76/hour; with 3 additional years of direct experience start at $18.29/hour; 5 additional years of direct experience $18.84/hour, etc.

Excellent benefit package, including Health, Dental, Vision, Disability, Life, 401(k) with match, generous PTO plan with accruing 4 weeks of PTO the first year of employment and 12 paid holidays!

We understand the important of personal and professional development. We offer a personalized training plan for each of our positions and additional training including a Leadership Training.

At Forward Service Corporation we seek diversity. Differing perspectives lead to innovation. We are an equal opportunity employer and invite applications from candidates from all backgrounds. All qualified candidates will receive consideration for employment and promotion without regard to age, ancestry, arrest or conviction record, color, creed, disability, marital status, national origin, race, religion, sex, sexual orientation, gender identity or veteran status.

Forward Service Corporation Glassdoor Company Review

3.5