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Clerk 2

Job no: 495713
Work type: Staff - Part-Time
Location: Health Science Campus Hospital
Categories: Part-Time, Food Service, AFSCME

Title: Clerk 2

Department Org: Food And Nutritional Svcs - 109760

Employee Classification: B2 - Classif'd Part Time AFSCME HSC

Bargaining Unit: AFSCME HSC

Primary Location: Health Science Campus Hospital

Shift: 2

Start Time: 3p 315p 6am End Time: 7p 715p 230p

Posted Salary: Starting at $15.30 with regularly scheduled increases

Float: False

Rotate: True

On Call: False

Travel: False

Weekend/Holiday: True

Job Description:

General Summary
Under general supervision from the Food and Nutrition Services Director, Dietitian or Supervisor, the Diet Clerk answers calls from staff, patients and patient’s family in a courteous and customer focused manner. Enters and manages data fields in CBORD computer system to process meal requests and maintain nutrition files. Logs information and completes daily reports. Visit patients’ for assistance with meal selections and to deliver trays. Assist in resolving problems, questions and complaints regarding meal service. This individual acts as a representative, of the UT Medical Center, by modeling the values of quality, service and teamwork.

All employees must adhere to the following at all times:
  • Employee is expected to adhere to UTMC Service Values including iCare standards at all times.
  • Adheres to hospital policies and procedures as well as addresses patient safety, performance improvement, and quality of care issues. Two patient identifiers are used at all times.
  • Knowledgeable about patient safety and quality of care issues. Able to recognize safety issues in the department and handles incidents per institutional and/or departmental policies and procedures. If safety issues were identified; all issues were handled timely and appropriately.
  • Department education and training focus has a direct impact on patient safety and reduces unsafe working conditions for employees.
  • Employee attends and follows all department specific safety education and training in an effort to create a safe work environment. Examples include using two patient identifiers prior to providing service, following guidelines for providing patients with appropriate meals and monitoring for drugs with potential drug-food interactions.

Minimum Qualifications:

Qualifications/Knowledge, Skills & Abilities

  • Good public relations skills and telephone skills.
  • Ability to read and write simple sentences.
  • Add, subtract, multiple and divide whole numbers.
  • Computer keyboard experience desired.
  • Six months experience working in a hospital or nursing home in the food service department, preferred.
  • High School Diploma or equivalent required.

Preferred Qualifications:


Conditions of Employment:

All UToledo employees on all campuses, including those working on campus and working remotely, are required to be fully vaccinated against Covid-19, or have an approved exemption.
To promote the highest levels of health and well-being, the University of Toledo campuses are tobacco-free. To further this effort, the University of Toledo Health Science Campus Medical Center is requiring candidates for employment to be nicotine-free. Pre-employment health screening requirements will include cotinine (nicotine) testing, as well as drug and other required health screenings for the position. With the exception of positions within University of Toledo Main Campus and the University of Toledo College of Medicine and Life Sciences, the employment offer is conditional upon successful completion of a cotinine test and Occupational Health clearance.

Equal Employment Opportunity Statement:

The University of Toledo is an equal opportunity, affirmative action employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation.

The University is dedicated to the goal of building a culturally diverse and pluralistic faculty and staff committed to teaching and working in a multicultural environment and strongly encourages applications from women, minorities, individuals with disabilities, dual-career professionals and covered veterans.

The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact the Human Resources Department at 419-530-4747 between the hours of 8:30AM and 5:00PM or apply online for an accommodation request.

Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the Main Campus of the University of Toledo.

Advertised: 05 Jun 2023 Eastern Daylight Time
Applications close:

One of 13 state universities in Ohio, the University of Toledo (UT) is the third-largest in the state with an enrollment of more than 20,000 students. UT offers more than 250 programs of study, including nearly 90 master's degree programs and more...

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DATE POSTED
June 9, 2023

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