Job details

Clerk

Summary

Assists in providing efficient Dispute Resolution and Domestic Relations services, including file maintenance, supervising visits, customer service, monitoring compliance of agreements, and other administrative office support duties. Requires good communication skills, experience with office-related computer software, and the ability to interact with the public.

Essential Duties

Makes and receives phone calls as needed.
Logs new ADR referrals and orders on a daily basis.
Makes files for new ADR referrals on a daily basis.
Inputs data for the generation of reports, letters, and orders
Assists with docket check-in and greeting guests at the front desk.
Monitors compliance of mediation agreements.
Generates status reports for court, as needed.
Supervises visits, as needed, and completes corresponding reports.
Completes annual mediator continuing education requirements.
Mediates when necessary.
Responds to questions from disputants/attorneys/courts and agencies.
May be assigned specific duties or specific types of cases.
Performs such other duties as may be assigned.

Position Requirements

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty with proficiency and minimum supervision. Good communication skills, organization skills, ability to interact with the public, and ability to prioritize are required. Texas motor vehicle operator’s license and automobile insurance or available alternate means of transportation in the relevant service area are required. Must not have been convicted of a Crime of Moral Turpitude.

Supplemental Information

KNOWLEDGE, SKILLS, AND ABILITIES: Prefer knowledge of ADR procedures and the civil and criminal justice systems; excellent communication skills, both written and verbal; outstanding grammar and vocabulary; knowledge of standard office practices and procedures; ability to operate office equipment; proficient in a variety of computer software programs; knowledge of issues and purposes of ADR; knowledge of Code of Ethics for Neutrals and Code of Conduct for Court Personnel; organizational and multi-tasking skills; energetic, independent and a self-motivated team player; ability to establish and maintain effective working relationships with coworkers, other offices and employers, and the public; follow oral and written instruction.
PHYSICAL AND ENVIRONMENTAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee frequently is required to talk and hear and stand and walk. The employee must occasionally lift and/or move objects weighing up to 20 pounds, such as files, stacks of records, and other similar objects. Specific vision abilities required by this job include close vision, and the ability to adjust focus.
DISCLAIMER: The above description reflects the details considered necessary to describe the standard functions of this position and should not be constructed as a thorough description of all work requirements. The characteristics of the work environment described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Employment and Affirmative Action Employer Lubbock County will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran.