Job details
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Support Operations Manager
ClickHouse is seeking a Support Operations Manager to enhance collaboration across support and engineering teams, optimize support processes, and leverage AI and tools for increased productivity.
Skills
- Salesforce experience
- Data analytics skills
- Strong organizational skills
- Excellent communication
- Support tools knowledge
Responsibilities
- Lead in support tooling with AI integration
- Implement Salesforce Service Cloud for support automation
- Identify process efficiency areas and develop requirements
- Troubleshoot issues with Operations and Engineering teams
- Perform data hygiene checks and maintain analytics
Education
- Bachelor's degree in a relevant field
Benefits
- Flexible work environment
- Healthcare contributions
- Stock options
- Generous time off
- Home office setup assistance
To read the complete job description, please click on the ‘Apply’ button
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FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
LOCATION
SALARY RANGE
$99,450/yr - $176,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
July 31, 2024
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