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Job details

Support Operations Manager

ClickHouse is seeking a Support Operations Manager to enhance collaboration across support and engineering teams, optimize support processes, and leverage AI and tools for increased productivity.

Skills

  • Salesforce experience
  • Data analytics skills
  • Strong organizational skills
  • Excellent communication
  • Support tools knowledge

Responsibilities

  • Lead in support tooling with AI integration
  • Implement Salesforce Service Cloud for support automation
  • Identify process efficiency areas and develop requirements
  • Troubleshoot issues with Operations and Engineering teams
  • Perform data hygiene checks and maintain analytics

Education

  • Bachelor's degree in a relevant field

Benefits

  • Flexible work environment
  • Healthcare contributions
  • Stock options
  • Generous time off
  • Home office setup assistance
To read the complete job description, please click on the ‘Apply’ button
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FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$99,450/yr - $176,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
July 31, 2024

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