Collections Team Manager

At Clicklease, we're on a unique mission – to empower the small business owners often overlooked by traditional lenders. If you're considering joining our team, envision yourself at the heart of our vibrant headquarters in West Valley City, UT, or contributing to our impactful operations from Radial, Alajuela, Costa Rica. At Clicklease, we've cultivated a dynamic work environment that goes beyond routine services. At Clicklease, you'll play a pivotal role in transforming equipment financing into a gateway for entrepreneurs to turn their dreams into reality. If you're passionate about purpose-driven work, innovation, and making a tangible impact, Clicklease is where your career journey begins.

Join us in shaping a future where every business owner has the opportunity to thrive.

Embark on a rewarding career as a Collections Manager with Clicklease, where you'll lead a team, maintain professional correspondence, and contribute to the success of our collections processes. With over 2 years of collections experience and proven leadership skills, this role offers a chance to make a significant impact. Join us in a dynamic work environment where your expertise and dedication will be valued.

Compensation: Salary in $USD
Modality: On-Site
Schedule:  9AM to 6 PM (8 AM to 5 PM with DLS)

What you'll be doing 

• Maintain professional correspondence with internal and external customers

• Handle escalated calls from collections staff

• Assign job duties to staff-level employees

• Evaluate employee performance monthly

• Recommend policy & procedure improvements as necessary

• Understand all business components, including software integration, analytics, application process, funding & collection processes

• Evaluate account performance and communicate opportunities to Senior Management

What you have: 

• 2+ years of work experience in a Collection’s role

• Must have 1+ years of work experience managing 7+ employees

• Strong communication skills; written and verbal

• Be a team player that is pleasant to be around

• Enjoy working in an environment where deadlines are important

• Excellent time-management skills; able to prioritize, be accountable and accurate

What will make you stand out: 

• Ability to multi-task and perform under pressure

• Must be analytical and a critical thinker

• Advanced knowledge of MS Office