Customer Service Advisor

At Clicklease, we're on a unique mission – to empower the small business owners often overlooked by traditional lenders. If you're considering joining our team, envision yourself at the heart of our vibrant headquarters in West Valley City, UT, or contributing to our impactful operations from Radial, Alajuela, Costa Rica. At Clicklease, we've cultivated a dynamic work environment that goes beyond... routine services. At Clicklease, you'll play a pivotal role in transforming equipment financing into a gateway for entrepreneurs to turn their dreams into reality. If you're passionate about purpose-driven work, innovation, and making a tangible impact, Clicklease is where your career journey begins. Join us in shaping a future where every business owner has the opportunity to thrive. Looking to make a real impact in the world of operations? Join our team as a Customer Services Advisor! You'll be at the forefront of ensuring our lease process runs smoothly for businesses, helping them navigate through any challenges and facilitating growth opportunities. This role isn't just about answering questions – it's about actively supporting business owners, collaborating with our sales team, and being the go-to problem solver. If you're ready to dive into a dynamic environment where every day brings new challenges and opportunities, we want to hear from you! Compensation: $18 - $19 /hr Modality: On-Site Exemption: Non- Exempt Schedule: M-F 7:30AM-4:30 PM What you'll be doing: • Addressing incoming phone calls and email requests from partners and customers including but not limited to: • The online application process • Lease agreement finalization • Invoicing • Payments • Other general customer inquiries • Proactively reaching out to partners and customers to answer questions and solve problems regarding their account • Working with our partners to solve any issues they have with their applications or invoices What you have: • A positive attitude and a true willingness to “Do Whatever It Takes” • Coachability and flexibility to adapt to a fast-moving environment • Creative problem solving and ability to proactively identify and resolve issues • Contact center or customer-facing experience • Computer skills and experienced using multiple applications and tools simultaneously What will make you stand out: • High School Diploma or GED • College Degree • Financial Services and/or leasing experience Clicklease is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to ensuring that all employees and job applicants are treated with respect and dignity regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by applicable law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training