United States
Guideline is seeking an Account Coordinator to join our growing Customer Support team. This role will report to our Manager, Customer Support.
What you will be working on
This individual will act as a first point of contact for our clients while supporting the Customer Support team with special projects.
Your day-to-day will be focused on daily management and organization of product tools such as Confluence, Jira, Talkdesk, and Salesforce.
We are looking for a highly organized team player and natural problem solver willing to wear multiple hats on a daily basis.
The Team
Customer Success makes sure that our customers have a great user experience.
We are a high-energy group and work closely with the departments in Customer Operations.
The company relies on us to maintain customer satisfaction and high retention rate.
Qualifications
More About Guideline
Everyone should have a simple, affordable way to save for retirement.
At Guideline, our plans are low cost and highly automated.
This makes it easy for companies to offer a valuable benefit—and easy for people to invest in their financial future with confidence.
The salary for this position is $65,000 annually.
Additional benefits:
Guideline provides equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, national
origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Employment for this role is open to current residents of CO or WA. Guideline is committed to protecting the privacy and security of the personal information of our applicants. Please refer to Guideline's Privacy Policy for information about our privacy and security practices.
#LI-Remote
Expected Salary Range
Guideline is an all-inclusive 401(k) technology designed for growing businesses. We handle all plan administration for you, including set up, participant enrollment and education, recordkeeping, investment management, compliance, and reporting.
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