At MGA Homecare, we strive to provide inclusive and comprehensive healthcare services to our patients and their families. For over a decade, we have been offering Private Duty Nursing, Skilled Nursing Visits, Occupational Therapy, Physical Therapy, and Speech Therapy services in the home and community-based settings. In 2022, we expanded our services to include MGA Behavior Therapy, which offers Applied Behavior Analysis (ABA) and early behavior intervention for pediatric patients with autism spectrum disorder (ASD) and other developmental disabilities in Colorado Springs and surrounding areas.
Our mission is to ensure that our patients and their families receive the highest quality of clinical care with compassion and integrity at the forefront of our services. We strive to provide individualized attention and support to every home, making the lives of our patients and their families easier. MGA Homecare is proud to serve the states of Arizona, Colorado, North Carolina, Tennessee, Texas, and Washington, and we are committed to being a resource for all patients and their families regardless of their background, ethnicity, or identity.
The Client Services Manager (CSM) is responsible for developing and managing relationships with assigned clients and field staff to more quickly resolve challenges and address concerns. The CSM oversees all non-clinical aspects of the provision of care that includes the utilization of authorized hours, the vetting of potential candidates, and the management of communication between clients, field staff, and office personnel. The core focus of the position is to ensure client satisfaction and increase client retention. This position reports directly to the Client Services Supervisor, Director of Operations, or the Administrator.
Duties and Responsibilities
Benefits are available to eligible employees on the first of the month after 30 days of employment and include:
At MGA, we prioritize diversity, equity, and inclusion (DEI) in both our organization and the communities we serve. We understand that DEI is crucial to our success as a healthcare company, allowing us to provide personalized care tailored to each patient's unique needs and preferences. Our belief is that everyone, regardless of their background or identity, deserves access to high-quality healthcare services. We respect and value the experiences, perspectives, and identities of all individuals, striving to create an environment where everyone can thrive. We are dedicated to attracting, developing, and retaining a diverse workforce that reflects the communities we serve, without discrimination based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
MGA Homecare provides exceptional services, resources, and support to families navigating in-home care for children with specialized medical needs.
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