Client Success Manager

Do you want to be a key player in the success of the biggest publishers and brands in the world?

Do you love solving unique problems, building strong relationships, and helping your customers make more money?

If any of the above motivates you to get out of bed in the morning, Jeeng is looking for you!

As our Client Success Manager, you’ll manage the full life cycle of a publisher starting with the onboarding process across our different product lines. Retention and cross-selling will be critical to help exceed the company’s revenue goals.

If you join us, what will you do?

• Be a trusted advisor for Jeeng’s customers through the publisher onboarding process across current and future product lines
• Ability to monitor and identify trends in publisher data
• Work closely with premium publishers to optimize their properties to drive optimal revenue and performance
• Upsell clients to increase revenue across existing and future product lines
• Initiate conversations to revive dormant accounts and small accounts
• Collaborate with our BI, product, and engineering teams to make recommendations and provide insight to grow our publisher base
• Conducts QBRs with top-tier publishers

• 2+ years of experience with account management/ client success/ equivalent roles
• Experience with Jira or other project management tools
• Previous experience working with publishers and in the AdTech/ Online Media space

This is extra, but if you have it, it will make us happy

• Experience in Email marketing
• Experience with Looker