Client Success Manager

Liaison helps higher education institutions identify, recruit, and enroll best-fit students with improved outreach, application, and enrollment processes. Our mission is to help every higher education partner build and shape their enrollment funnel. From digital advertising to prospects to nurture sequences for admits, Liaison’s Enrollment Marketing team has you covered. Our data-driven and results-oriented products speak to our dedication in supporting over 1,200 campus partners achieve their unique enrollment goals.

We are looking for enthusiastic and driven Client Success Managers, committed to providing strong customer service and strategic planning to our college partners. As our client’s main point of contact, CSM’s are responsible for understanding their specific needs, strategizing best options, and rolling out plans in collaboration with the Enrollment Marketing department. Utilizing Liaison’s enrollment marketing software, the CSM team launch these college marketing initiatives which may include print, email, and digital ads.

This position requires a talented individual that excels across multiple functions including relationship building, strategic consulting, project management and delegation, and data-driven decision-making.

This is a remote position based out of our Poughkeepsie, NY office. Travel may be required as we try to connect with clients on campus whenever possible (about 5%).