Job details

Customer Support Agent (HCF Australia)

Clipboard Health, a fast-growing tech startup, is seeking customer-centric individuals to provide exceptional service on their marketplace. Join a diverse and inclusive team in revolutionizing the healthcare talent market.

Skills

Strong communication skills
Problem-solving abilities
Empathy towards customers
Ability to work independently in fast-paced environments

Responsibilities

Process customer contact and provide solutions through phone, chat, and email
Collaborate with different departments
Investigate and resolve customer issues
Handle tough customers professionally
Track and follow up on customer requests
Manage priorities effectively
Deliver exceptional customer service

Education

High school diploma or equivalent
Customer service training or certification

Benefits

Opportunities for personal and professional development
Remote work with occasional in-person meetings
Competitive salary

To read the complete job description, please click on the ‘Apply’ button

Clipboard Health Glassdoor Company Review

4.0

Clipboard Health DE&I Review

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CEO of Clipboard Health

Wei Deng

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By Clipboard Health

Clipboard Health operates a technology-enabled platform that links healthcare professionals to facilities requiring temporary staff, offering flexibility and addressing workforce shortages.

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