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Customer Support Agent (Poland)

Clipboard Health is looking for customer-centric individuals to service their marketplace with empathy and judgment. They aim to provide the best solutions and service as quickly as possible to ensure customer satisfaction.

Skills

  • Quick thinking and problem-solving skills
  • Clear communication and empathy
  • Ability to handle difficult situations and customers
  • Initiative to solve problems
  • Weekend availability

Responsibilities

  • Process customer contact and deliver solutions through phone, chat, and email
  • Communicate and collaborate with different departments
  • Investigate, research, and resolve customer issues
  • Handle tough and dissatisfied customers politely
  • Track and follow up on customer requests in a timely manner
  • Manage conflicting priorities

Benefits

  • Opportunity to work for a fast-growing startup with a positive impact
  • Work-from-home with occasional in-person team meetings
  • Personal and professional development opportunities
To read the complete job description, please click on the ‘Apply’ button
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CEO of Clipboard Health
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Wei Deng
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Clipboard Health operates a technology-enabled platform that links healthcare professionals to facilities requiring temporary staff, offering flexibility and addressing workforce shortages.

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CULTURE VALUES
Empathetic
Feedback Forward
Reward & Recognition
Transparent & Candid
Growth & Learning
FUNDING
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
April 27, 2024

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