Clipboard Health is looking for customer-centric individuals to service their marketplace with empathy and judgment. They aim to provide the best solutions and service as quickly as possible to ensure customer satisfaction.
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Skills
Quick thinking and problem-solving skills
Clear communication and empathy
Ability to handle difficult situations and customers
Initiative to solve problems
Weekend availability
Responsibilities
Process customer contact and deliver solutions through phone, chat, and email
Communicate and collaborate with different departments
Investigate, research, and resolve customer issues
Handle tough and dissatisfied customers politely
Track and follow up on customer requests in a timely manner
Manage conflicting priorities
Benefits
Opportunity to work for a fast-growing startup with a positive impact
Work-from-home with occasional in-person team meetings
Personal and professional development opportunities
To read the complete job description, please click on the ‘Apply’ button
Clipboard Health operates a technology-enabled platform that links healthcare professionals to facilities requiring temporary staff, offering flexibility and addressing workforce shortages.