Job details

Customer Support Specialist

Clipboard Health is a rapidly growing tech startup focused on connecting healthcare professionals with facilities. We are seeking experienced customer support specialists dedicated to enterprise-level clients.

Skills

Specialized customer support experience
B2B experience preferred
SLA management
Strong relationship management

Responsibilities

Manage and resolve escalated queries from business customers via phone, chat, and email.
Collaborate with internal teams to solve complex customer issues.
Track customer interactions and ensure timely resolution of issues.
Provide professional service to enterprise clients during critical situations.

Benefits

Work in a fast-paced, innovative startup environment
Remote work with a global team
Opportunities for personal and professional growth

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Clipboard Health Glassdoor Company Review

4.0

Clipboard Health DE&I Review

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CEO of Clipboard Health

Wei Deng

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By Clipboard Health

Clipboard Health operates a technology-enabled platform that links healthcare professionals to facilities requiring temporary staff, offering flexibility and addressing workforce shortages.

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