Clipboard Health is a fast-growing tech startup aiming to improve the lives of healthcare professionals and facilities through an app-based marketplace. They are seeking a Customer Support Training Specialist to ensure exceptional customer experiences and support agent growth.
Sign up for our
weekly newsletter
of fresh jobs
Skills
Training content creation
Analytical skills
Written and verbal communication
Attention to detail
Problem-solving
Responsibilities
Create training content to improve customer experience.
Teach skills to newly hired employees.
Suggest improvements to enhance workflows.
Ensure training meets customer satisfaction metrics.
Develop and maintain training materials.
Organize training programs for new employees.
Coordinate training for new procedures.
Identify training needs with Quality Assurance.
Monitor new hire progress.
Provide feedback to management and employees.
Benefits
To read the complete job description, please click on the ‘Apply’ button
Clipboard Health operates a technology-enabled platform that links healthcare professionals to facilities requiring temporary staff, offering flexibility and addressing workforce shortages.