Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
Customer Support Training Specialist image - Rise Careers
Job details

Customer Support Training Specialist

Clipboard Health is a fast-growing tech startup aiming to improve the lives of healthcare professionals and facilities through an app-based marketplace. They are seeking a Customer Support Training Specialist to ensure exceptional customer experiences and support agent growth.

Skills

  • Training content creation
  • Analytical skills
  • Written and verbal communication
  • Attention to detail
  • Problem-solving

Responsibilities

  • Create training content to improve customer experience.
  • Teach skills to newly hired employees.
  • Suggest improvements to enhance workflows.
  • Ensure training meets customer satisfaction metrics.
  • Develop and maintain training materials.
  • Organize training programs for new employees.
  • Coordinate training for new procedures.
  • Identify training needs with Quality Assurance.
  • Monitor new hire progress.
  • Provide feedback to management and employees.

Benefits

    To read the complete job description, please click on the ‘Apply’ button
    Clipboard Health Glassdoor Company Review
    4.0 Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon
    Clipboard Health DE&I Review
    No rating Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon
    CEO of Clipboard Health
    Clipboard Health CEO photo
    Wei Deng
    Approve of CEO

    Clipboard Health operates a technology-enabled platform that links healthcare professionals to facilities requiring temporary staff, offering flexibility and addressing workforce shortages.

    160 jobs
    MATCH
    Calculating your matching score...
    BADGES
    Badge Women LedBadge ChangemakerBadge Family FriendlyBadge Flexible CultureBadge Future MakerBadge Innovator
    CULTURE VALUES
    Empathetic
    Feedback Forward
    Reward & Recognition
    Transparent & Candid
    Growth & Learning
    FUNDING
    SENIORITY LEVEL REQUIREMENT
    INDUSTRY
    TEAM SIZE
    EMPLOYMENT TYPE
    Full-time, remote
    DATE POSTED
    October 5, 2024

    Subscribe to Rise newsletter

    Risa star 🔮 Hi, I'm Risa! Your AI
    Career Copilot
    Want to see a list of jobs tailored to
    you, just ask me below!
    Other jobs
    Company
    Dental Insurance
    Disability Insurance
    Flexible Spending Account (FSA)
    Health Savings Account (HSA)
    Vision Insurance
    Performance Bonus
    Family Medical Leave
    Paid Holidays
    Company
    Empathetic
    Feedback Forward
    Reward & Recognition
    Transparent & Candid
    Growth & Learning
    Company
    Empathetic
    Feedback Forward
    Reward & Recognition
    Transparent & Candid
    Growth & Learning