Job details

Enterprise Client Support Specialist

Clipboard Health is seeking experienced customer support specialists to manage Enterprise-level customer issues, ensuring high-quality service and quick resolutions.

Skills

3-4+ years in customer support
Experience in B2B and SaaS environments
Ability to manage escalations
Strong communication skills

Responsibilities

Manage and resolve escalated queries from business customers.
Collaborate with internal teams to solve complex customer issues.
Track customer interactions and resolve issues within SLAs.
Provide empathetic service to enterprise clients.

Education

Bachelor's degree preferred

Benefits

Work remotely with a global team
Opportunities for personal and professional growth

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CEO of Clipboard Health

Wei Deng

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By Clipboard Health

Clipboard Health operates a technology-enabled platform that links healthcare professionals to facilities requiring temporary staff, offering flexibility and addressing workforce shortages.

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