Job details

Enterprise Client Support Specialist

Clipboard Health is a fast-growing tech startup focused on connecting healthcare facilities with professionals. They seek a Customer Support Specialist to provide exceptional service to enterprise clients.

Skills

Customer Support
B2B Experience
SaaS Knowledge
Escalation Management
High CSAT focus

Responsibilities

Manage and resolve escalated queries from business customers via phone, chat, and email.
Collaborate with internal teams to solve complex customer issues.
Ensure all customer interactions are tracked and resolved within SLAs.
Provide professional and empathetic service to enterprise clients.

Benefits

Join an innovative startup
Work remotely with a diverse team
Opportunities for personal and professional growth

To read the complete job description, please click on the ‘Apply’ button

Clipboard Health Glassdoor Company Review

4.0

Clipboard Health DE&I Review

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CEO of Clipboard Health

Wei Deng

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By Clipboard Health

Clipboard Health operates a technology-enabled platform that links healthcare professionals to facilities requiring temporary staff, offering flexibility and addressing workforce shortages.

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