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Revenue Operations Manager

Founded in 2009, CLO Virtual Fashion is creating a new ecosystem for digital fashion based on its unrivaled technology in 3D clothing simulation algorithms.


CLO Virtual Fashion provides all clothing-related services from concept to design, manufacturing, marketing, fitting, and styling based on 3D clothing simulation algorithms.


Along with costume design software CLO, Marvelous Designer, and Jinny, we are involved in the entire costume journey with platforms specialized in costume content such as CLO-SET and CONNECT to build an efficient and sustainable workflow. Additionally, our solution allows physical and digital garments to be tagged together to function within the CLO system.


CLO Virtual Fashion, which is leading the global digital fashion market, currently has a total of 13 offices in 11 countries around the world, including Asia, North America, Europe, and South America, and is gradually expanding based on numerous customers from around the world.


Job Description:

The team at CLO Virtual Fashion is growing! We're looking for you to join us as a high-performing Revenue/Sales Operations Manager to build and manage the sales processes and infrastructure to take CLO to the next level. 


You will lead revenue/sales operations, own CRM systems (Salesforce), manage sales cycle data, marketing data, forecast, track KPI and own data for a growing team of 50+ Business Development managers and Customer Success managers. The RevOps Manager will report to Corporate Strategy Lead and will help shape all revenue-related operations. This position is based in New York, with an expectation of being in the office most days while offering flexibility for remote work based on Company policy. 


Responsibilities
  • Manage and analyze all enterprise software sales deals, metrics, process, and sales stakeholders
  • Create and optimize infrastructure and processes in CRM (Salesforce) and across CLO’s revenue tech stack to build a scalable, repeatable, data driven sales machine
  • Drive strategy around achieving predictable revenue such as funnel management, forecasting and reporting; managing sales pipeline
  • Connect tools and systems (CRM, internal tools, project mgmt tools, payment flow, dashboards, enablement, etc) for optimal workflow and visibility
  • Handle sales-based reporting and analytics to inform strategy across sales, marketing, and customer success via one source of truth
  • Manage strategic projects with Business Development / Corporate Strategy and the Executive Team to create efficiencies and automation across functions
  • Work with Corporate Strategy to build forecasts and models for various planning initiativesAnalyze data to inform sales targets, quotas, incentives, geos, verticals and commission structures
  • Handle CRM hygiene to ensure accurate data quality and accurate reportingCreate dashboards and reports for the customer journey (pre and post sales)


Requirements
  • Minimum 2+ years of experience in RevOps, SalesOps, BizOps analyst roles at technology companies, Management or Technology Consulting, or Data Analyst/Scientist roles. Bachelor’s degree - quantitative major is a plus
  • Must demonstrate the ability to work effectively with large data sets and hit the ground running in a dynamic environment
  • Strong Salesforce CRM systems/reporting, dash boarding and workflow skills or desire to quickly learn Salesforce CRM from the ground up
  • Strong understanding of or desire to learn B2B Software, sales process, and customer journey with associated metrics
  • Strong presentation skills, especially related to building compelling PowerPoint/Google Slides presentations
  • You’re adaptable and accountable. You understand that growth stage companies are constantly evolving and you always do what you say you’re going to do
  • Knowledge and experience in 2D/3D CAD, SaaS, Fashion, Gaming business is a plus
  • Proficiency in Korean language is a plus.


Benefits
  • Healthcare Coverage (Medical/Dental/Vision Insurance)
  • Paid parental and caregiving leave
  • Retirement Plans including company match
  • Work From Home Allowance
  • Commuters Benefit
  • Paid-Time Off
  • 10 paid holidays plus company wide office closure
  • Sick Days
  • Flexible Work Hours


Average salary estimate

$80000 / YEARLY (est.)
min
max
$70000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Revenue Operations Manager, CLO Virtual Fashion

CLO Virtual Fashion, a pioneer in the digital fashion industry since 2009, is on the lookout for a talented Revenue Operations Manager to join our vibrant New York team. If you’re passionate about shaping sales processes and infrastructure, this role is built for you! As the Revenue Operations Manager, you will dive into leading revenue operations, owning our Salesforce CRM systems, and tracking vital data that drives our dynamic team of over 50 Business Development and Customer Success managers. Your work will directly impact our mission to streamline the sales cycle, improve forecasting, and ensure top-notch customer experiences. Imagine building a data-driven sales machine that supports our innovative 3D clothing simulation technology! You’ll collaborate closely with our Corporate Strategy Lead and contribute to strategic projects that enhance efficiencies across departments. So, if you possess at least 2 years of experience in RevOps or related fields, and you're excited about leveraging data to influence decision-making, then you'll thrive here! We appreciate adaptability and accountability, particularly as we continue to evolve and expand our global presence. Join us at CLO Virtual Fashion, where your work will contribute to the exciting future of digital fashion, all while enjoying the flexibility of remote work options when needed. Bring your passion, and let’s redefine the fashion landscape together!

Frequently Asked Questions (FAQs) for Revenue Operations Manager Role at CLO Virtual Fashion
What does a Revenue Operations Manager do at CLO Virtual Fashion?

At CLO Virtual Fashion, the Revenue Operations Manager plays a crucial role by managing sales processes, analyzing metrics, and optimizing CRM systems like Salesforce. In this role, you'll drive revenue strategies, oversee forecasting, and ensure data integrity across the sales cycle.

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What qualifications are needed for the Revenue Operations Manager role at CLO Virtual Fashion?

To be considered for the Revenue Operations Manager position at CLO Virtual Fashion, candidates should have a minimum of 2 years of experience in RevOps, SalesOps, or similar roles, ideally within technology companies. A quantitative degree is a plus, and strong skills in Salesforce CRM are essential for success.

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What kind of work environment can I expect as a Revenue Operations Manager at CLO Virtual Fashion?

CLO Virtual Fashion fosters a flexible work environment for the Revenue Operations Manager role, with the expectation of being in the New York office most days. The company values adaptability and allows for remote work based on the company's policy, giving you a good work-life balance.

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What tools and technologies should a Revenue Operations Manager be familiar with?

A successful Revenue Operations Manager at CLO Virtual Fashion should have a solid understanding of Salesforce CRM systems, reporting tools, and data workflows. Familiarity with project management tools and revenue tech stacks will greatly enhance your ability to create scalable, efficient processes.

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What kind of projects will I manage as a Revenue Operations Manager at CLO Virtual Fashion?

In the Revenue Operations Manager position at CLO Virtual Fashion, you’ll manage strategic projects that involve Business Development and Corporate Strategy. This includes creating efficiencies through automation and contributing to the overall revenue strategy to meet company objectives.

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What are some career advancement opportunities for a Revenue Operations Manager at CLO Virtual Fashion?

At CLO Virtual Fashion, a Revenue Operations Manager has various pathways for career advancement, especially given the company's global growth. Opportunities may arise to take on leadership roles within revenue strategy or to specialize in data analytics or sales performance management.

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What benefits can I expect when working as a Revenue Operations Manager at CLO Virtual Fashion?

CLO Virtual Fashion offers comprehensive benefits for the Revenue Operations Manager, including healthcare coverage, retirement plans with company match, paid parental leave, work-from-home allowances, and flexible work hours, ensuring a supportive work environment.

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Common Interview Questions for Revenue Operations Manager
Can you explain your experience with CRM systems, particularly Salesforce?

When answering this question, focus on specific instances where you used Salesforce to manage sales data or improve processes. Discuss any projects where you created dashboards or reports that enhanced decision-making.

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How do you prioritize and manage multiple tasks in a fast-paced environment?

Explain your organizational strategies, such as using task management software or setting clear deadlines. Mention specific examples of how you handled competing priorities while ensuring project success.

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Describe a time you identified a problem in a sales process. How did you resolve it?

Choose a specific example where your analysis led to improved processes. Discuss the steps you took to identify the issue, your thought process in creating a solution, and the positive outcomes that resulted.

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What metrics do you consider important for predicting revenue performance?

Talk about key performance indicators like sales pipeline metrics, conversion rates, and average deal size. Explain how you use data to project future revenue and assess sales team effectiveness.

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How do you ensure data quality within a CRM system?

Discuss methodologies for maintaining data hygiene, such as regular audits, validation checks, and training for team members using the system. Provide examples of how this practice improved reporting accuracy in past experiences.

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What is your approach to analyzing sales cycle data?

Explain your analytical framework: what data you collect, how you segment it, and the tools you leverage to gain insights from it. Highlight your experience translating data analysis into actionable strategies.

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Can you share your experience in collaborating with sales and marketing teams?

Detail past experiences where you worked closely with sales and marketing to create alignment on strategies. Discuss how collaboration informed decisions that led to increased revenue or enhanced customer experience.

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What strategies do you use for effective forecasting?

Talk about specific forecasting methods you employ, whether qualitative, quantitative, or a combination. Discuss how past forecasts led to accurate revenue predictions and how you adjust forecasts based on changing data.

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How do you track and report on KPIs?

Describe your process for defining KPIs relevant to the business. Discuss your experience in setting up reporting frameworks that provide stakeholders with clear insights and adaptability to changing business needs.

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What innovative tools or practices have you introduced in previous roles?

Share specific tools or methodologies you've implemented that improved productivity or data management in sales operations. Highlight the positive outcomes and feedback from your team or organization after these innovations.

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DATE POSTED
November 25, 2024

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