Cloud Engineer

Overview:This position is the most senior within the Infrastructure Admin (Network & Systems) functions responsible for final escalations from IT support staff, designing future technology solutions and continuously assessing and improving solutions currently in production. This position requires a strong mixture of technical and professional skills and is seen as a technical leader at a corporate level.

At UHM, we understand diversity comes in many different forms. It’s our commitment to improve inclusion in the workplace through programs and policies that establish a positive and inclusive environment where every Partner, regardless of their background, can grow and excel. We value diversity, educate on equity, and create inclusive partner opportunities to ensure that you know #UBelongAtUHM!
Responsibilities:

• Proactively ensure the highest levels of systems and infrastructure availability
• Monitor and test application performance for potential bottlenecks or suboptimal behavior, identify possible solutions, and work with developers to implement those fixes
• Maintain data & system backup and redundancy strategies across the corporation
• Write and maintain custom scripts to increase system efficiency and lower the human intervention time on tasks
• Lead designer of future infrastructure technology solutions
• Partners closely with the security team to help identify existing or new risks and determine how technology can be used to further mitigate our exposure
• Update and manage technology roadmaps including tracking of vendor product lifecycles, continuously assessing vendor products and support for currency and fit
• Oversee the development and installation of new hardware and software solutions (both internal custom-built and 3rd-party)
• Install and configure operating systems and/or other software; routinely testing installed software for glitch detection and other issues
• Provide technical direction as final point of technical escalation to IT support staff
• Work with senior leadership, accounting and finance on corporate technology budget, invoice management and cost savings initiatives
• Requires some evening and weekend or offsite travel, sometimes with little advanced notice

Education & Qualifications:

• BA/BS degree in Information Technology related discipline or equivalent experience
• 5+ years of relevant experience in system administration, support and design roles
• Technical experience with cloud solutions, process automation and information systems (client, server, network, storage, etc.)
• Professional experience as a technical lead for less senior teammates and working across multiple lines of business on all levels of project work

Skills Required

• Skilled at accomplishing work through others, makes the workgroup more productive through mentoring/coaching
• Offers expert opinion and recommendations on work priorities
• Excellent proactive communication skills
• Self-motivated and directed with keen attention to detail
• Strong process and analytical skills with the ability to manage various initiatives in a deadline driven environment
• Experience with vendor account management
• Proposes and drives global (IT & Company-wide) process improvement ideas

Job Type: Full-time