Job details

Customer Success Manager

Cloudflare is on a mission to build a better Internet. They are looking for a Customer Success Manager to support Enterprise customers post-sale and ensure satisfaction with their solutions.

Skills

Cloud security knowledge
Networking understanding
Relationship-building skills
Project management proficiency
Interpersonal communication

Responsibilities

Manage customer lifecycle post-contract
Foster strong relationships with customers and internal teams
Lead retention efforts through engagement
Coordinate and execute business reviews
Leverage customer data to uncover risks and opportunities
Work collaboratively with internal teams
Communicate and escalate customer issues

Education

Bachelor's degree required

Benefits

Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
401(k) Retirement Savings Plan

To read the complete job description, please click on the ‘Apply’ button

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CEO of Cloudflare

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By Cloudflare

Cloudflare is on a mission to help build a better Internet. Today the company runs one of the world’s largest networks, with nearly 10 percent of the Fortune 1,000 as paying customers and approximately 19 percent of the top 10,000 websites using a...

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FUNDING

Private

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Mid-Level

INDUSTRY

Internet & Web Services

TEAM SIZE