Job details

Escalation Engineer

Cloudflare is on a mission to build a better Internet, serving a diverse customer base. They seek an Escalation Engineer to troubleshoot complex issues and collaborate with various teams.

Skills

Technical troubleshooting
Excellent communication
Leadership and mentoring

Responsibilities

Provide coverage for technical troubleshooting of escalated issues
Triage Customer Escalation issues
Work cross-functionally with various teams

Benefits

Medical/Rx Insurance
401(k) Retirement Savings Plan
Flexible paid time off

To read the complete job description, please click on the ‘Apply’ button

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By Cloudflare

Cloudflare is on a mission to help build a better Internet. Today the company runs one of the world’s largest networks, with nearly 10 percent of the Fortune 1,000 as paying customers and approximately 19 percent of the top 10,000 websites using a...

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FUNDING

Private

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Mid-Level

INDUSTRY

Internet & Web Services

TEAM SIZE