Job details

Senior Customer Success Manager - Strategic

Cloudflare is on a mission to help build a better Internet. The company seeks empathetic and curious individuals to ensure the success of its largest Enterprise customers.

Skills

Strong relationship-building skills
Project management experience
Understanding of computer networking
Experience in cloud security
Excellent communication skills

Responsibilities

Ensure customer success and manage post-sale experiences
Build and maintain long-term relationships with stakeholders
Work with account teams for retention and growth
Manage customer feedback and product needs
Plan and execute Executive Business Reviews

Education

Bachelor's degree required
Master's degree preferred

Benefits

Opportunity for growth and development
Diverse and inclusive work environment
Flexible working conditions
Commitment to social responsibility

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CEO of Cloudflare

Matthew Prince

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By Cloudflare

Cloudflare is on a mission to help build a better Internet. Today the company runs one of the world’s largest networks, with nearly 10 percent of the Fortune 1,000 as paying customers and approximately 19 percent of the top 10,000 websites using a...

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FUNDING

Private

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Senior

INDUSTRY

Internet & Web Services

TEAM SIZE