Job details

Senior Customer Success Manager

Cloudflare is seeking a Senior Customer Success Manager to ensure the success of its largest Enterprise customers, managing all of their post-sale experiences.

Skills

Strong understanding of computer networking and Internet workings
Experience in cloud security and/or performance industries
Project management and account portfolio planning
Excellent communication and organizational skills

Responsibilities

Manage the customer life cycle including contract renewal
Develop and maintain long-term relationships with stakeholders
Work cross-functionally with internal teams to resolve customer issues
Manage customer feedback and provide feature requests

Education

Bachelor's degree required, Masters is a plus

Benefits

Competitive salary
Health insurance
401(k) retirement plan
Paid time off
Flexible work hours

To read the complete job description, please click on the ‘Apply’ button

Cloudflare Glassdoor Company Review

3.4

Cloudflare DE&I Review

No rating

CEO of Cloudflare

Matthew Prince

Approve of CEO

Average salary estimate

$140000 / YEARLY (est.)

min

max

$120000K

$160000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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By Cloudflare

Cloudflare is an American company, headquartered in San Francisco, California. They provide content delivery network services, cloud cybersecurity, DDoS mitigation, Domain Name Service, and ICANN-accredited domain registration services.

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