Job details

Technical Account Manager - Zero Trust

Cloudflare is looking for a Technical Account Manager to assist our strategic Zero Trust customers post-contract. The ideal candidate will have strong technical skills and a passion for customer success.

Skills

Technical account management experience.
Strong customer service skills.
Knowledge of Zero Trust concepts.
Ability to manage escalations.

Responsibilities

Serve as primary technical support contact for customers.
Document and maintain technical profiles.
Manage and monitor support interactions.
Collaborate with cross-functional teams.
Provide product feedback to engineering teams.
Engage with the account team for strategic deal closure.

Education

Bachelor's degree in a related field.

Benefits

Flexible work hours.
Health insurance.
Retirement plans.
Professional development opportunities.

To read the complete job description, please click on the ‘Apply’ button

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Cloudflare is on a mission to help build a better Internet. Today the company runs one of the world’s largest networks, with nearly 10 percent of the Fortune 1,000 as paying customers and approximately 19 percent of the top 10,000 websites using a...

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FUNDING

Private

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Senior

INDUSTRY

Internet & Web Services

TEAM SIZE