Job details

Technical Support Engineer - job 1 of 2

Cloudflare is on a mission to help build a better Internet. We seek curious and empathetic individuals ready to tackle complex technical issues and support our diverse customer base.

Skills

2+ years in technical support
Troubleshooting network connectivity
Experience with web servers
Command line proficiency

Responsibilities

Solve complex technical issues for customers
Assist customers via phone, email, and chat
Communicate customer needs back to the company
Maintain knowledge of Cloudflare's products

Education

Bachelor's degree in a related field

Benefits

Comprehensive health insurance
Flexible working schedule
Learning and development opportunities
Work-life balance initiatives

To read the complete job description, please click on the ‘Apply’ button

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By Cloudflare

Cloudflare is on a mission to help build a better Internet. Today the company runs one of the world’s largest networks, with nearly 10 percent of the Fortune 1,000 as paying customers and approximately 19 percent of the top 10,000 websites using a...

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FUNDING

Private

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Mid-Level

INDUSTRY

Internet & Web Services

TEAM SIZE